JACKLYN SPRING
La Mesa
Summary
Caring and compassionate Registered Nurse with over 7 years of hands-on experience in acute care, patient education, and clinical documentation. Strong background in medical-surgical nursing, healthcare coding, and administrative collaboration. Adept at prioritization, delegation, and interdisciplinary teamwork. Proven leadership in charge nurse responsibilities with a focus on improving patient care and unit efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Charge Nurse Leader
MountainView Regional Medical Center
Las Cruces
02.2021 - Current
- Lead nursing staff during assigned shifts, ensuring appropriate patient assignments and safe staffing ratios.
- Act as a liaison between the interdisciplinary team, patients, and families to support continuity of care.
- Address clinical issues and support bedside nurses with escalation and decision-making.
- Oversee shift workflow and documentation compliance; promote best practices and quality standards.
- Mentor and precept new nurses to foster team growth and retention.
- Create and implement action plans to meet new administrative goals, improving unit efficiency and alignment with hospital-wide initiatives.
Registered Nurse
MountainView Regional Medical Center
Las Cruces
04.2018 - 02.2021
- Provided direct patient care including medication administration, wound care, IV therapy, and infusions.
- Applied the nursing process (ADPIE) to assess, plan, implement, and evaluate care delivery.
- Delivered patient and family education on treatments, medications, and post-discharge care.
- Prioritized care and delegated tasks to nursing assistants and support staff in a team environment.
Coder - TES Edits, Coding
Sentara Medical Group
Virginia Beach
01.2015 - 01.2017
- Collaborated with billing teams to correct CPT and ICD-10 codes using EPIC and IDX systems.
- Resolved patient billing issues and coordinated with insurance companies to reprocess claims.
- Improved claim accuracy and reduced denial rates through thorough code audits.
Non-Invasive Testing Coder
Cardiovascular Associates, LTD
Norfolk
01.2011 - 01.2015
- Assigned CPT and ICD-9 codes for diagnostic cardiology tests.
- Managed patient demographics, insurance verification, and claims submission.
- Identified and corrected claim denials for resubmission, improving revenue cycle efficiency.
Education
Associate Degree - Nursing
Tidewater Community College
Virginia Beach, VA01.2017
Skills
- Patient-centered care and safety
- Shift leadership
- Quality improvement
- Team collaboration
- Healthcare administration
- Staff development
- Clinical documentation and EMR
- Medical-surgical nursing and IV therapy
- Leadership and team coordination
- Medical coding and billing
- Claims management strategies
- Prioritization and delegation
- Problem-solving skills
- Clinical leadership
- Strong clinical judgment
- Staff assignments
Certification
- Registered Nurse, NM License #RN-90032, 07/31/27
- Basic Life Support (BLS), Current
- Advanced Cardiovascular Life Support (ACLS), Current
References
- Melissa Morales, RN, CNL, 3rd Floor Med-Surg, (575) 805-6705
- John-Pierre Garciga, RN, CNL, 3rd Floor Med-Surg, (575) 691-5052
- Renee Leyva, RN, BSN, CNL, 3rd Floor Med-Surg, (575) 496-5491
Timeline
Charge Nurse Leader
MountainView Regional Medical Center
02.2021 - Current
Registered Nurse
MountainView Regional Medical Center
04.2018 - 02.2021
Coder - TES Edits, Coding
Sentara Medical Group
01.2015 - 01.2017
Non-Invasive Testing Coder
Cardiovascular Associates, LTD
01.2011 - 01.2015
Associate Degree - Nursing
Tidewater Community College
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