Jacklyn Wuerl
East Troy,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Stocking 1
walmart
Mukwonago, Wisconsin
07.2021 - Current
- Promoted high customer satisfaction by resolving issues with friendly and knowledgeable service.
- Prioritized tasks to consistently meet service goals and enhance customer experience.
- Collaborated with diverse coworkers to align efforts and achieve shared objectives.
- Engaged with team members to support project completion and ensure adherence to deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted customers in locating products and provided helpful information.
- Managed inventory levels and rotated stock to ensure product freshness.
- Operated equipment for moving heavy products safely and efficiently.
- Maintained cleanliness and organization of storage areas and sales floors.
frontend service desk
Piggly Wiggly Supermarket
East troy and Elkhorn, WI
12.2016 - 07.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Processed customer transactions efficiently at busy retail location.
- Maintained accurate cash drawer and balanced at shift end.
- Handled returns and exchanges according to store policies.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Ensured cleanliness and organization of checkout area throughout shift.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Buffalo Grove Highscool
Buffalo Grove, IL06-2005
Skills
- Inventory management
- Order fulfillment
- Stock organization
- Product knowledge
- Customer service
- Customer engagement
- Task prioritization
- Time management
- Team collaboration
- Adaptability to change
- Problem solving
- Critical thinking
- Verbal communication
- Self-Directed
- Calm under pressure
Timeline
Stocking 1
walmart
07.2021 - Current
frontend service desk
Piggly Wiggly Supermarket
12.2016 - 07.2021
High School Diploma -
Buffalo Grove Highscool