JACKLYNN HOWARD
Summary
Detail-oriented Shift Leader with extensive experience in managing teams and enhancing operational workflows in fast-paced environments. Proven track record in customer service and conflict resolution, contributing to improved patient satisfaction and team cohesion. Skilled in training and mentoring new staff to ensure adherence to service standards and organizational policies.
Overview
23
23
years of professional experience
Work History
Manager, Shift Leader
McDonald's
08.2024 - Current
- Supervised daily operations, ensuring team adherence to service standards to enhance customer experience.
- Trained and mentored new crew members on procedures and customer service, fostering a knowledgeable and efficient team.
- Managed inventory levels and organized stock, streamlining workflow to support operational efficiency.
Medical Records Clerk
Tidewater Neurology Assistant
Chesapeake
05.2024 - Current
- Organized and maintained patient records while ensuring HIPAA compliance.
Medical Administrative Assistant
Virginia Spine Center
03.2007 - 01.2011
- Managed patient interactions and administrative tasks to support healthcare operations.
Front End Manager
Stephen Alan Salon
06.2003 - 07.2009
- Oversaw front-end operations and ensured quality customer service.
Front End Manager
Stephen Alan Salon
01.2007 - 01.2009
Education
Associates - Applied Health Science
Centura College-Norfolk
Associates - M.A.A Medical Adminstrative
Everest college
Skills
Timeline
Manager, Shift Leader
McDonald's
08.2024 - Current
Medical Records Clerk
Tidewater Neurology Assistant
05.2024 - Current
Medical Administrative Assistant
Virginia Spine Center
03.2007 - 01.2011
Front End Manager
Stephen Alan Salon
01.2007 - 01.2009
Front End Manager
Stephen Alan Salon
06.2003 - 07.2009
Associates - Applied Health Science
Centura College-Norfolk
Associates - M.A.A Medical Adminstrative
Everest college