Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jacklynn Ortiz

Baytown,TX

Summary

Results-driven shopper known for maximizing productivity and efficiency through adept time management and superior organizational skills. Proven ability to deliver exceptional customer service in fast-paced environments, effectively adapting to diverse needs. Demonstrates strong communication skills and a commitment to enhancing customer loyalty, alongside a solid background in safety protocol enforcement while observing swim patrons. A dedicated team player with a focus on collaboration and effective instruction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shopper

HEB
Mont Belvieu, USA
08.2022 - 01.2025
  • Strong social skills
  • Responsibility
  • Helping out in different roles when short staffed or during busy hours
  • Managing tasks efficiently during peak times
  • Handling questions, concerns and complaints professionally

Server

Iguana Joes
Crosby, USA
05.2022 - 08.2022
  • Strong social skills
  • Working as a team
  • Prioritizing tasks in fast paced environments
  • Active listening and responding to needs quickly
  • Building rapport and trust with customers

Lifeguard

Pirates Bay
Baytown, USA
05.2020 - 06.2020
  • Obtained CPR certification
  • Learning good communication
  • Working as a team
  • Enforcing rules to keep people safe in a respectful, firm way
  • Performing water rescues and providing immediate care
  • Self awareness and awareness of surroundings
  • Taking charge in emergency situations and coordinating with others
  • Consistently following safety protocols and procedures
  • Staying alert and physically prepared for long periods

Education

ADN -

Lee College
Baytown, TX
12.2026

Associates of Arts -

Lee College
Baytown, TX
12.2024

Highschool Diploma -

Barbers Hill High School
Mont Belvieu, TX
05.2021

Skills

  • CPR certified
  • Strong social skills
  • Team Player
  • Strong active listening skills
  • Comfortable working in situations that require urgency and flexibility
  • Dependable and punctual
  • Time management
  • Responsibility
  • Strong work ethic
  • Attention to detail
  • Customer service

Certification

  • CPR

Languages

ASL
Limited

Timeline

Shopper

HEB
08.2022 - 01.2025

Server

Iguana Joes
05.2022 - 08.2022

Lifeguard

Pirates Bay
05.2020 - 06.2020

ADN -

Lee College

Associates of Arts -

Lee College

Highschool Diploma -

Barbers Hill High School
Jacklynn Ortiz