Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jackmarie Martinez

The Bronx

Summary

Dynamic retail professional with a proven track record at GameStop, excelling in customer service and operational efficiency. A detail-oriented team player, I consistently drive sales and enhance guest experiences. Skilled in inventory management and communication, I thrive under pressure while maintaining a positive atmosphere, ensuring customer satisfaction and loyalty. Knowledgeable professional with a friendly disposition and desire to work hard. Known for outstanding work ethic. Comfortable lifting and trained to operate various equipment. Motivated professional with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field.

Overview

6
6
years of professional experience

Work History

Stock Associate

Gap
The Bronx
11.2024 - 03.2025
  • I am a skilled professional with a strong focus on operational efficiency and merchandising excellence.
  • I have a proven track record of streamlining processes, optimizing inventory, and creating visually appealing displays.
  • My attention to detail ensures a clean and organized store environment, contributing to a positive customer experience.
  • Verified that all price tags were correct before stocking merchandise in the display areas.

Senior Guest Advisor

GameStop
03.2024 - 06.2024
  • Leveraged moderate supervision to assist store leadership in planning, executing, and overseeing all store operations.
  • Championed exceptional guest service within a sales environment driven by GameStop's Circle of Life model (buy, sell, trade, reservations).

Barista

Starbucks
10.2022 - 10.2023
  • Passion for coffee and classic espresso drinks.
  • Familiar with the latest trends and actively engage with customers.
  • Experience in espresso machines and registers.
  • Knows how to make handcrafted drinks and knows the right shots.
  • Work with a sense of urgency and attention to detail.
  • Also knows how to keep a genuine team-oriented atmosphere.

Sales Associate

JD Sports
The Bronx
06.2022 - 10.2022
  • Drive sales, ensuring that targets are achieved and, where possible, exceeded.
  • Utilize the in-store devices, offering the customer the whole product range.
  • Provide alternatives and add-on sales at every opportunity.
  • Conducted inventories on a regular basis to track stock levels.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing, and styling.

Barista

Pret A Manger
New York
11.2021 - 06.2022
  • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; and preparing and serving a variety of coffee drinks, along with pastries and cookies.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.

Host

Olive Garden
New York
11.2019 - 08.2021
  • As a host, I prioritized guest safety by exceeding sanitation standards, cleaning touchpoints, and presenting sanitized menus.
  • I offered personalized recommendations to enhance dining experiences and collaborated seamlessly with the team for smooth service.
  • My focus was on exceptional hospitality, ensuring guests left happy and satisfied.

Sales Associate

H&M
New York
10.2018 - 11.2019
  • Thriving to exceed expectations, I built a successful career as a Retail Sales Associate by weaving customer-centricity into the fabric of my daily routine.
  • My passion for fashion and a genuine commitment to exceeding expectations translated into boosted sales, loyal customers, and a vibrant store atmosphere.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Tracked sales performance metrics to identify trends in market marketplace.

Education

Video Arts and Technology -

Borough Of Manhattan Community College
New York
06.2025

Skills

  • Tech-savvy
  • Team player
  • Works well under pressure
  • Self-motivated
  • Detail-orientated
  • Quick learner
  • Discreet
  • Confidentiality-minded
  • Communication skills
  • Customer service
  • Video editing
  • Attention to detail
  • Team collaboration

Languages

Spanish
Native/ Bilingual

Timeline

Stock Associate

Gap
11.2024 - 03.2025

Senior Guest Advisor

GameStop
03.2024 - 06.2024

Barista

Starbucks
10.2022 - 10.2023

Sales Associate

JD Sports
06.2022 - 10.2022

Barista

Pret A Manger
11.2021 - 06.2022

Host

Olive Garden
11.2019 - 08.2021

Sales Associate

H&M
10.2018 - 11.2019

Video Arts and Technology -

Borough Of Manhattan Community College

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