Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Scholz

Juneau,AK

Summary

Certified Cicerone® with extensive brewery experience, excelling in staff training and customer service. Proven ability to enhance operational efficiency and foster strong team collaboration. Skilled in conflict resolution and maintaining a positive work environment, ensuring exceptional customer experiences and loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Beer Education Lead & Taproom Lead

Devil's Club Brewing Company
03.2025 - Current
  • Trained new employees and delegated daily tasks.
  • Created staff training resources and assisted staff in obtaining Beer Server Certification.
  • Collaborated with management to develop strategies for improving overall brewery operations.
  • Assisted the Taproom Manager in coordinating front-of-house coverage to ensure adequate daily staffing.
  • Performed all duties associated with previous Beertender position.

Beertender

Devil's Club Brewing Company
04.2023 - 03.2025
  • Enhanced customer satisfaction by efficiently serving beer, educating patrons on various beer styles, and offering pairing suggestions.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Maintained a clean and organized brewery environment for improved customer experience.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and restocking supplies.

Youth Advocate & Shift Lead

SXH Emergency Youth Shelter
05.2021 - 11.2022
  • Developed collaborative partnerships with local organizations to expand resources available for homeless and runaway youth.
  • Utilized evidence-based practices in counseling approaches and family mediation.
  • Enhanced program development by creating staff resources and assisting in training new hires.

Administrative Assistant

City & Borough of Juneau
11.2019 - 04.2021
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Ensured accurate record-keeping with diligent data entry and database management for vital department information.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.

Education

Bachelor of Arts - English, Concentration in Creative Writing.

University of Alaska Southeast
Juneau, AK
05-2018

Skills

  • Staff education and training
  • Industry expertise
  • Team collaboration and leadership
  • Customer service focus
  • Strong verbal and written communication
  • Organizational skills
  • Conflict resolution
  • Positive attitude

Certification

Certified Cicerone®


Alaska TAPS Card

Expires February 2026


Food Worker Card

Expires April 2026

Timeline

Beer Education Lead & Taproom Lead

Devil's Club Brewing Company
03.2025 - Current

Beertender

Devil's Club Brewing Company
04.2023 - 03.2025

Youth Advocate & Shift Lead

SXH Emergency Youth Shelter
05.2021 - 11.2022

Administrative Assistant

City & Borough of Juneau
11.2019 - 04.2021

Bachelor of Arts - English, Concentration in Creative Writing.

University of Alaska Southeast

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Jack Scholz