Mitchell Moran
Decatur,GA
Summary
Experienced lead taproom manager, with ten plus years of restaurant, taproom and private event management. Striving to demonstrate hard work, loyalty, and determination. Proficient in using independent decision-making skills to positively impact team building, company and client success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Works well under pressure, making thorough and timely decisions. Self motivated with exceptional social and communicative skills needed to create successful and long lasting relationships with future, and present customers.
Overview
8
8
years of professional experience
Work History
Lead Taproom and Private Event Manager
Monday Night Brewing
06.2021 - 09.2023
- Taproom manager responsible for training staff on bar practices, customer service standards, and productivity strategies.
- Ensuring staff was well versed and knowledgeable about our products for success in suggestive selling.
- Private events manager responsible for organizing and directing staff for daily and forthcoming events.
- Worked with clients and guests to secure wedding goals, birthday celebrations, and company parties, etc.
- Brewery and taproom key holder in charge of opening, closing, and proper function of the taproom.
- Resolving guest issues and concerns, in a prompt and respectable manner.
- Performed daily managerial duties such as printing sales reports, preparedness for daily events, taking inventory, knowledge of current and upcoming company product.
Head server and bartender
Lucky's Burger and Brew Brookhaven
07.2015 - 08.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Efficient on meeting the guests expectation and satisfaction
- Supervised server staff and simultaneously served personal section of tables.
Education
Associate of Arts - General Studies
Community College of Aurora
Aurora, CO05.2013
Skills
- Front of House Management
- Customer Needs Assessments
- Hospitality and Accommodation
- Inventory Control Processes
- Organizational Abilities
- Planning, Organizing, and Execution of Various Events
- Supervision
- Suggestive Selling
- Staff Training
- Safe Work Practices
- Safety Awareness
- Security Oversight
- Team Leadership
- Various Equipment Maintenance
Timeline
Lead Taproom and Private Event Manager
Monday Night Brewing
06.2021 - 09.2023
Head server and bartender
Lucky's Burger and Brew Brookhaven
07.2015 - 08.2021
Associate of Arts - General Studies
Community College of Aurora
Similar Profiles
Marjorie Hope BullerdickMarjorie Hope Bullerdick
Beertender at Monday Night BrewingBeertender at Monday Night Brewing
Jacob GreeneJacob Greene
Barback at Monday Night BrewingBarback at Monday Night Brewing
Vinicio HaroVinicio Haro
State Sales Manager at Monday Night BrewingState Sales Manager at Monday Night Brewing