JACKSON BARRY
Alexandria,VA
Summary
Dynamic professional with a proven track record in quality control and client relationship building, honed through experiences at Self Employed Services and Mount Vernon Pool Services. Excelled in enhancing customer satisfaction and revenue generation through effective communication and conflict resolution. Committed to continuous professional development, achieving significant improvements in service delivery and safety standards.
Overview
1
1
year of professional experience
Work History
Lawn Service
Self Employed Services
03.2024 - Current
- Assisted in the development of comprehensive training programs for newly hired loan servicers, ensuring a consistent approach to service delivery.
- Achieved departmental goals for loan servicing quality metrics by consistently adhering to established procedures and guidelines within given timeframes.
- Maximized revenue generation with effective cross-selling techniques for additional financial products or services offered by the institution.
- Enhanced customer satisfaction by efficiently handling inquiries, addressing concerns, and providing timely updates on loan status.
Lifeguard
Mount Vernon Pool Services
06.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Education
No Degree -
West Potomac High School
Alexandria, VA06.2026
Skills
- Quality control measures
- Conflict resolution techniques
- Client Relationship Building
- Strong Communication Skills
Timeline
Lifeguard
Mount Vernon Pool Services
06.2024 - 09.2024
Lawn Service
Self Employed Services
03.2024 - Current
No Degree -
West Potomac High School
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