Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackson Bellerud

Fargo,ND

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Spa Water Maintenance Specialist and Technician

Hot Spring Spas
05.2023 - 05.2025
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Worked 1 on 1 with customers daily
  • Troubleshot schedule conflicts (multiple customer hot tub problems in 1 day)
  • Experience with keeping a tight schedule in order to complete all tasks needed for the day.
  • Experience with sales on the different products that customers were offered.
  • Collaborated with team members to complete larger repair projects efficiently.

Sales Associate

Gerrells Sports Center
10.2024 - 04.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Educated myself on products offered and answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Summer Youth Coach

Fargo Park District
05.2021 - 08.2022
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Promoted proper stretching, warmups and conditioning exercises to prevent injuries.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Fostered a positive team environment with consistent communication and motivational tactics.
  • Increased player retention by creating engaging practice sessions and promoting sportsmanship.

Office Assistant

Bellerud Transport
05.2021 - 08.2021
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by organizing files and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by efficiently handling inbound and outbound calls.

Cashier, Bagger, and Stocker

Hornbacher's
02.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Oversaw fellow employees shift schedules and break times as a part time shift manager.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Business Economics - Business Economics

University of North Dakota
Grand Forks, ND
05-2025

High School Diploma -

Fargo Davies High School
Fargo, ND
05-2020

Skills

  • Critical thinking
  • Customer service
  • Relationship building
  • Complaint resolution
  • Client relations
  • Conversational skills

Timeline

Sales Associate

Gerrells Sports Center
10.2024 - 04.2025

Spa Water Maintenance Specialist and Technician

Hot Spring Spas
05.2023 - 05.2025

Summer Youth Coach

Fargo Park District
05.2021 - 08.2022

Office Assistant

Bellerud Transport
05.2021 - 08.2021

Cashier, Bagger, and Stocker

Hornbacher's
02.2020 - 09.2020

Bachelor of Business Economics - Business Economics

University of North Dakota

High School Diploma -

Fargo Davies High School

Similar Profiles

CREATE PROFILE