JACKSON BOGERT
Ballston Lake,New York
Summary
Dynamic and dedicated professional with a strong background in customer service and team training at Hannaford Supermarket. Proven ability to resolve issues efficiently while maintaining attention to detail. Skilled in processing payments accurately and enhancing guest experiences, demonstrating exceptional problem-solving and interpersonal skills.
Overview
4
4
years of professional experience
Work History
To-go Expeditor
Hannaford Supermarket
Ballston Lake, New York
03.2024 - 09.2025
- Trained new team members on to-go procedures and customer service skills.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
Server
Chili's Bar and Grill
Clifton Park, NY
03.2022 - 08.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Processed payments and completed register transactions accurately.
- Used focus and memorization skills to keep track of tables and remember orders.
Education
Associate of Business Administration - Accounting
Hudson Valley Community College
Troy, NY05.2025
Bachelor of Science - Computer Science
SUNY, Brockport
Brockport, NY08-2021
Skills
- Customer service
- Team training
- Problem solving
- Attention to detail
- Teacher assistance
- Educational support
Timeline
To-go Expeditor
Hannaford Supermarket
03.2024 - 09.2025
Server
Chili's Bar and Grill
03.2022 - 08.2023
Associate of Business Administration - Accounting
Hudson Valley Community College
Bachelor of Science - Computer Science
SUNY, Brockport