Jackson Busch

• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Bussed and reset tables to keep dining room and work areas clean.
• Answered customers' questions, recommended items, and recorded order information.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Communicated with guests to record orders and assess needs.
• Maintained accuracy and efficiency when processing sales transactions.
• Maintained clean and organized bar area.
• Anticipated guest needs and provided proactive service.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Kept bar presentable and well-stocked to meet customer needs.

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• Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
• Trained new expeditors and food runners according to company policies and standards.
• Assisted preparation of food plates, overseeing quality, and appearance.
• Followed food safety practices and sanitation guidelines.
• Maintained composure and work quality while under stress.

• Replaced empty kegs, bottles of wine and bottles of liquor
• Learned how to make wide variety of mixed drinks.
• Coordinated with servers and bartenders to maintain smooth operation of bar area.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Delivered food to customers at bar and tables.
• Restocked ice, condiments, and snacks.

• Cultivated warm relationships with regular customers.
• Served food and beverages promptly with focused attention to customer needs.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

• Monitored dining room inventory and replenished as necessary.
• Assisted wait staff with timely food delivery and guest requests.
• Provided attentive service and proactively assessed guest needs.
• Maintained order efficiency and accuracy through clear communication with kitchen staff
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Increased sales significantly by upselling higher-end products to customers.