JACKSON CHALMERS
Hampstead,NH
Summary
Business Administration graduate with a track record of real-time problem-solving, performance analysis, and process improvement across competitive and operational environments. Thrives in roles that require fast judgment, pattern recognition, and the ability to diagnose root causes rather than execute checklists. Brings disciplined analytical thinking developed through officiating, data work, and operations management, alongside strong communication skills and the ability to work independently under pressure.
Overview
4
4
years of professional experience
Work History
NCAA Ice Hockey Official
Independent Contractor
Greater Boston, MA
09.2024 - Current
- Officiated NCAA ice hockey games (39 games in '25-'26 season), ensuring adherence to rules and regulations.
- Developed strong relationships with teams, fostering respect and cooperation throughout the season.
- Evaluated player conduct and game situations, maintaining fairness and integrity on the ice.
- Participated in annual training sessions to enhance officiating skills, staying current with industry trends and best practices.
President
Hofstra University Ice Hockey Club
Hempstead, NY
02.2022 - 03.2023
- Developed strategic plans to enhance club performance and community engagement.
- Oversaw budgeting and financial planning, ensuring fiscal responsibility and resource allocation.
- Led recruitment efforts for players and coaching staff, fostering a competitive team environment.
- Established partnerships with local businesses to increase sponsorship opportunities and support initiatives.
- Coordinated event planning for tournaments, maximizing attendance and participant satisfaction.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Ticket Sales & Operations (Practicum)
Hofstra Athletics
Hempstead, NY
01.2024 - 05.2024
- Analyzed seating and attendance data to identify distribution patterns and support operational decision-making for NCAA competitions
- Resolved live-event customer issues in real time, often without precedent, requiring rapid problem diagnosis and independent judgment
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Seasonal Laborer
Public Works Department
Hampstead, NH
03.2022 - 05.2024
- Supported coordinated municipal operations, adapting to shifting priorities and resolving logistical challenges under time constraints
- Collaborated with team to ensure compliance with safety regulations on job sites.
- Assisted in executing routine maintenance tasks for public facilities and infrastructure.
- Led small teams in completing community improvement projects within established timelines.
Assistant Coach
Long Island Arrows
Freeport, NY
05.2022 - 03.2024
- Developed training programs to enhance athlete performance and skill development.
- Collaborated with head coach on game strategies, ensuring alignment with team goals.
- Organized and led practice sessions focusing on teamwork, discipline, and sportsmanship.
- Evaluated player performance through assessments, providing constructive feedback for growth.
Education
Bachelor of Business Administration - Sports Management
Hofstra University
Hempstead05-2024
Skills
- Leadership qualities
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Complex Problem-solving
- Attention to detail
- Flexible and adaptable
- Excellent people skills
- Goal oriented
- Relationship building
- Time management
- Decision-making
Timeline
NCAA Ice Hockey Official
Independent Contractor
09.2024 - Current
Ticket Sales & Operations (Practicum)
Hofstra Athletics
01.2024 - 05.2024
Assistant Coach
Long Island Arrows
05.2022 - 03.2024
Seasonal Laborer
Public Works Department
03.2022 - 05.2024
President
Hofstra University Ice Hockey Club
02.2022 - 03.2023
Bachelor of Business Administration - Sports Management
Hofstra University