Jackson Coates

• Maintained open communications with parents and guardians to keep everyone informed about schedules, administrative requirements and class updates.
• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Guided students through different swimming strokes and strategies to increase stamina.
• Organized and implemented effective teaching strategies for students as young 5 years old.

• Maintained current knowledge of various promotions and highlighted sales to customers.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Currently a Junior year student, at UNCC

• 3.6 GPA
• magna cum laude first and second semester, 2020
• Transferred

• Extracurricular Activities: Golf Team
• Relevant Coursework: (Organized and promoted Kannapolis Cannon Ballers name change, Fall of 2019)
• Transferred

• Honor Roll [First & Second Semester, Sophomore year]
• Honor Roll [First Semester, Senior Year]
• Awarded in Marketing Club [State Proficiency in DECA, 2018]
• Team Captain (Swim & Golf Team, Senior Year)
• Extracurricular Activities: Hospitality Volunteer at the Greensboro Aquatic Center
• [Academic & Athletic Catawba Scholar Award ] Scholarship Recipient