Jackson Dobin
Long Beach,CA
Summary
Experienced supervisor with proven track record in customer service. Strong motivation, exceptional communication skills, and quick ability to adapt and learn. Skilled in effectively leading teams of 15+ individuals, resolving customer issues in a prompt and satisfactory manner.
Overview
4
4
years of professional experience
Work History
Shift Lead
Panda Express
12.2023 - Current
- Uphold operational standards, keeping the store clean and efficient.
- Resolved customer issues in a timely fashion.
- Inspire my team through leadership and setting a good example.
- Manage cash drawers and end of day money operations.
- Counseled and followed up on employee behavior when necessary.
Senior Team Lead
Regal Cinemas
12.2021 - 10.2023
- Maintained daily operations, including the cleanliness of the building, and productivity of the workers.
- Removed unruly guests in a professional manner.
- Responsible for handling cash. Making sure the safe and tills were even. Dispatching the funds.
- Trained and counseled employees when necessary. Conducted Interviews.
- Troubleshooted technical issues such as Microsoft Suite problems or Projection issues.
- Gave a great experience for our customers.
Event Setup Crew Member
A5 Events
04.2024 - Current
- Prepared event setups by assembling and transporting equipment according to specifications.
- Engaged with city staff to ensure smooth operations.
- Worked with team to complete time-sensitive tasks.
Sales Associate
Delta Roofing
02.2021 - 08.2021
- Contacted potential customers and generated leads.
- Organized files and uploaded them into the cloud.
- Scheduled routine maintenance with current customers.
Education
Associate of Science - Computer Science
Long Beach City College
06.2025
Skills
- Natural Leader
- Effective communication
- Customer Service Oriented
- Technical proficiency
- Quick Learner
- Staff supervision
Timeline
Event Setup Crew Member
A5 Events
04.2024 - Current
Shift Lead
Panda Express
12.2023 - Current
Senior Team Lead
Regal Cinemas
12.2021 - 10.2023
Sales Associate
Delta Roofing
02.2021 - 08.2021
Associate of Science - Computer Science
Long Beach City College
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