Michael Thompson
San Jose,NM
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure, adapting to new situations and challenges while paying attention to detail to best enhance the organizations goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Lead
ARAMARK Sports And Entertainment
San Jose, CA
06.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Warehouse Attendant
Amazon
Sacramento, CA
08.2021 - 05.2022
- Maintained a safe and clean working environment through regular inspections and adherence to safety protocols.
- Collaborated with team members to meet daily productivity goals and improve overall warehouse operations.
- Utilized automated systems for accurate tracking, management, and reporting of inventory levels.
- Trained new staff members on warehouse policies, procedures, tools, equipment usage, ensuring smooth onboarding experience.
Security Officer
CALIDAD SECURITY SERVICES
10.2020 - 06.2021
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
- Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
UPS Package Handler
UNITED PARCEL SVC
01.2020 - 07.2020
- Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters
- Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing
- Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
Cashier/ Server
SONIC DRIVE-IN
05.2017 - 08.2018
- Ensure that orders that are placed are brought out to customers promptly and correctly
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers.
Education
Bachelor of Arts - Communication Studies
Cal State East Bay
Hayward, CA05.2024
Associate of Arts - Associate of Arts in Mass Communications
MODESTO JUNIOR COLLEGE
Modesto, CA07.2018
Skills
- Efficiency
- Exception Team Member
- Natural Leader
- Time Management
- Flexible and Adaptable
- Attention to Detail
Certification
- CPRCPR
- First Aid Certification
- Valid Drivers License
References
References available upon request
Timeline
Shift Lead
ARAMARK Sports And Entertainment
06.2023 - Current
Warehouse Attendant
Amazon
08.2021 - 05.2022
Security Officer
CALIDAD SECURITY SERVICES
10.2020 - 06.2021
UPS Package Handler
UNITED PARCEL SVC
01.2020 - 07.2020
Cashier/ Server
SONIC DRIVE-IN
05.2017 - 08.2018
Bachelor of Arts - Communication Studies
Cal State East Bay
Associate of Arts - Associate of Arts in Mass Communications
MODESTO JUNIOR COLLEGE