Jackson Dolan
Waxhaw,NC
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in products to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
5
5
years of professional experience
Work History
Logistics Broker
Total Quality Logistics Inc.
Charlotte, NC
10.2023 - 03.2024
- Negotiated freight rates with carriers and customers.
- Developed relationships with customers, carriers, and vendors to ensure timely delivery of goods.
- Researched transportation options and costs for customer shipments.
- Monitored shipment progress and updated customers on the status of their orders.
- Assisted with claims processing for any damaged or lost items during transit.
- Coordinated pickup and delivery schedules between customers, vendors, and carriers.
- Prepared documents such as bills of lading, customs forms, and other related paperwork.
- Reviewed carrier performance metrics such as on-time deliveries, safety ratings.
- Analyzed data trends in order to identify potential areas for cost savings.
- Cleared goods through customs and verified delivery to client destinations.
- Scheduled and booked transportations for 300 shipments per week.
Chef
Compass Group
Charlotte, NC
01.2023 - 09.2023
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Trained new chefs on proper cooking techniques and menu items.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Prepared high-quality dishes according to established recipes.
- Organized special events such as banquets or buffets requiring complex menus or decorations.
Masonry Laborer
Mcgee Brothers
Charlotte, NC
05.2019 - 08.2021
- Mixed and poured cement to lay brick, block, and stone walls.
- Operated power tools such as drills, grinders, saws, and trowels.
- Measured and cut bricks, blocks, tiles, and stones using hand tools.
- Constructed scaffolding and other temporary structures in support of construction projects.
- Performed daily maintenance tasks on equipment used in the masonry trade.
- Laid building materials such as ceramic tile, bricks, concrete blocks and glass blocks using mortar or other substances to join.
Education
Business Management
East Carolina University
Greenville, NCSkills
- Billing Understanding
- Contract Negotiation
- Coordinating Transportation
- Customer Engagement
- Researching Freight Carrier Costs
- Increasing Efficiency And Productivity
- Driver Scheduling
Timeline
Logistics Broker
Total Quality Logistics Inc.
10.2023 - 03.2024
Chef
Compass Group
01.2023 - 09.2023
Masonry Laborer
Mcgee Brothers
05.2019 - 08.2021
Business Management
East Carolina University
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