Jackson Eells
Marion,IA
Summary
Driven Assistant Tennis Professional with a proven track record at Elmcrest Country Club, enhancing player motivation and achieving high client retention through exceptional service and goal-setting guidance. USPTA certified, with expertise in tournament procedures and a reputation for professionalism and fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
Assistant Tennis Professional
Elmcrest Country Club
06.2020 - Current
- Provided exceptional customer service to club members, addressing concerns promptly and professionally.
- Worked closely with parents to establish goals for young players.
- Increased player motivation by creating engaging drills that challenged skill levels while maintaining fun atmosphere.
- Assessed individual progress regularly through evaluations and goal-setting meetings.
- Maintained tennis courts and equipment, ensuring a safe playing environment for all participants.
- Established strong relationships with clients, resulting in high client retention rates and referrals.
- Supported Head Tennis Professional with daily tasks, ensuring smooth operations.
- Conducted private lessons for individuals seeking tailored instruction and improvement in skills.
- Contributed to pro shop needs by stringing racquets, merchandising products and managing customer needs.
Education
BBA - Business Administration
University of Phoenix
Phoenix, AZ06-2024
Skills
- Certified by the USPTA in January 2024
- College tennis experience
- Goal-setting guidance for players
- Certified in CPR/AED
- Professionalism
- Tournament procedures
- Well respected and liked by members
Accomplishments
- Earned 1st Team All Conference Honors both my Freshman and Sophomore seasons at Wartburg.
Timeline
Assistant Tennis Professional
Elmcrest Country Club
06.2020 - Current
BBA - Business Administration
University of Phoenix
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