Detail-oriented professional skilled in sales strategies and inventory management. Known for driving operational improvements and fostering cross-departmental collaboration to achieve company goals.
Work History
Operations Specialist
6 Years 5 Months
Star Papa Franchise LLC | 04.2014 - 09.2020
Streamlined operations to reduce turnaround time by implementing efficient workflows.
Developed training practices to ensure new hires meet company standards.
Coordinated cross-departmental communication to align store initiatives with organizational goals.
Oversaw inventory management processes to ensure product availability.
Developed training practices for new hire adherence to company standards.
Medical Transportation Specialist
4 Years 8 Months
Tennessee Carriers Inc | 05.2009 - 01.2014
Coordinated non-emergency medical transportation services to ensure timely patient arrivals and departures.
Implemented efficient scheduling systems to optimize routes and reduce wait times for patients.
Developed and maintained strong relationships with healthcare facilities and clients for improved service delivery.
Trained junior staff on best practices for patient transport and safety protocols to enhance team performance.
Sales Associate
4 Years 2 Months
Sunrise GMC Hummer | 02.2001 - 04.2005
Enhanced customer engagement by utilizing product knowledge and providing personalized vehicle sales service to meet customer needs.
Managed inventory effectively to maintain optimal stock levels and ensure product availability for customers.
Collaborated with team members on sales initiatives, contributing to increased customer satisfaction.
Education
Bachelor of Arts - Communications
University of Memphis | Memphis, TN | 05-2013
3.19 GPA
Skills
Operational optimization
Logistics management
Process improvement
Inventory management
Planning and coordination
Cross-functional communication
Customer relationship management
Certification
General Motor 2002 Sales Executive Training - 2nd Runner up Rookie of the Year in Excellence