JACKSON Fox
Hoover,AL
Summary
Results-driven AI Analyst and Team Leader with proven expertise at Content Logistix and Wagner's Shoes. Leveraging creative thinking and excellent communication skills, I successfully improved customer satisfaction scores by 10% and led sales teams to exceed targets. Recognized for delivering impactful training and AI-driven solutions that enhance operational efficiency and drive results.
Overview
6
6
years of professional experience
Work History
AI ANALYST/ BUSINESS DEVELOPMENT REP
Content logistix
09.2025 - Current
- AI Model Development & Optimization: Managed the full AI lifecycle, including gathering, preparing, and fine-tuning models to meet specific project requirements. Evaluated performance metrics and implemented iterative improvements based on the latest advancements in machine learning.
- AI-Powered Content & Graphics Generation: Utilized advanced AI tools to generate high-quality, brand-aligned graphics and engaging omnichannel social media content, resulting in increased attractiveness and visibility across web, social, and print platforms.
- Customer Solution & Project Support: Collaborated with the Sales team to analyze customer needs, developing and demonstrating custom AI-driven solutions to address complex challenges and support new business development.
- AI-Driven Lead Generation & Qualification: Implemented AI-powered tools and techniques to identify and qualify high-potential leads based on pre-defined criteria, directly contributing to the sales pipeline and scheduling initial client meetings.
- Training & Enablement: Developed and delivered focused training sessions and materials for internal teams and external clients on AI strategies and applications, ensuring successful adoption and utilization of AI solutions.
TEAM LEADER/SALES
Wagner's Shoes
08.2023 - 04.2025
- Sales Leadership & Team Management: Led and coached a team of sales associates, fostering a positive shopping environment and ensuring the delivery of exceptional customer service.
- Sales Achievement & Revenue Generation: Consistently recognized as the Top Salesperson for 10 out of 12 consecutive months, earning commissions for exceeding challenging sales goals and significantly contributing to overall store success.
- Product Expertise & Customer Engagement: Utilized strong product knowledge (style, selection, and functionality) to guide customer purchases, resulting in higher sales conversion rates and customer satisfaction.
- Training & Operational Excellence: Trained and mentored new associates on sales techniques and service standards; managed inventory to optimize stock levels for popular products while minimizing excess overhead.
HOUSEMEN
Embassy Suites - Birmingham/Hoover
05.2020 - 05.2022
- Operational Excellence & Quality Assurance: Consistently contributed to the achievement of an 'Outstanding' score on Quality Assurance audits and was recognized for exceeding cleanliness standards.
- Enhanced Guest Satisfaction: Improved guest satisfaction scores related to cleanliness and service by 10% above the brand average through prompt response to amenity requests and meticulous maintenance of all guest areas (lobbies, hallways, public restrooms).
- Facilities & Event Support: Maintained the cleanliness and organization of public areas to ensure a welcoming environment. Provided efficient logistical support for housekeeping operations and managed the setup and breakdown of event spaces (furniture, A/V equipment).
- Maintenance & Safety: Conducted routine inspections across all hotel areas, promptly identifying and reporting maintenance issues to the appropriate departments to ensure continuous operational functionality.
Education
BACHELOR OF SCIENCE - PUBLIC HEALTH, SALES AND MARKETING
The University of Alabama
Tuscaloosa, AL05.2025
Skills
- Customer service
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Excellent Written and Communication Skills
- Leadership Skills
- Effective Presentation Skills
- Sales psychology
- Sales methods
- Group sales
- Forecasting sales
Timeline
AI ANALYST/ BUSINESS DEVELOPMENT REP
Content logistix
09.2025 - Current
TEAM LEADER/SALES
Wagner's Shoes
08.2023 - 04.2025
HOUSEMEN
Embassy Suites - Birmingham/Hoover
05.2020 - 05.2022
BACHELOR OF SCIENCE - PUBLIC HEALTH, SALES AND MARKETING
The University of Alabama