Jackson Gage
San Diego,CA
Summary
Committed and reliable former Police Officer (Fresno PD), throughout career performed wide variety of law enforcement functions, protecting people and property and enforcing State laws and safety regulations including but not limited to, investigations, surveillance, interviews of suspects and witnesses, detailed report writing and booking and collecting of evidence. Gained extensive investigative experience working on the following teams: Patrol, Southeast District Crime Suppression Team, Bulldog Tactical Team, Violent Crime Suppression Team (Team leader).
Experienced with maintaining secure environments and safeguarding assets. Utilizes keen observational skills and swift response to potential threats. Track record of effective conflict resolution and risk assessment.
Professional protection expert prepared for impactful roles in security and safety. Extensive experience in maintaining secure environments and proactively addressing potential threats. Known for collaborative teamwork and adaptability to changing security needs. Key skills include vigilance, attention to detail, and effective communication.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Hospital Protection Officer
Kaiser Permanente
San Diego, CA
08.2024 - Current
- Monitored security systems to ensure safety compliance across facilities.
- Conducted regular inspections to identify potential security risks and vulnerabilities.
- Developed and implemented emergency response plans for various scenarios.
- Trained staff on safety protocols and security measures to enhance awareness.
- Managed response protocols for all code grey, ensuring swift action during physical assault incidents.
- Effectively addressed and diffused confrontations with distressed individuals during Code Grey alerts.
- Facilitated training sessions for nursing and medical staff on de-escalation tactics and active shooter response protocols.
Police Officer
Fresno Police Department
Fresno, CA
06.2004 - 05.2014
- Patrolled a high crime rate area of the city and responded to dispatch calls to enforce laws and ensure public safety. Investigated criminal activity; interviewed victims, witnesses, and suspects. Preserved crime scenes, gathered evidence, and arrested suspects. Enforced traffic laws and investigated vehicle collisions. Wrote accurate and complete reports. Testified in court. Served on multiple tactical teams and gang units. Responded to high priority calls for service. Investigated gang related crimes. Conducted surveillance on violent wanted criminals as well as drug houses. Wrote and served multiple search warrants for the seizure of drugs and firearms. Was team leader of the Violent Crime Impact Team (8 Officers). Stood in for the Sergeant when he was gone. Led team in the field and made decisions for the team regarding the handling of calls and volatile situations.
Security Manager
Pendry San Diego
San Diego, CA
03.2021 - 08.2024
- Developed and implemented comprehensive security protocols to enhance safety across premises.
- Led training sessions for security personnel, improving response times and situational awareness.
- Coordinated with local law enforcement to ensure compliance with safety regulations and emergency procedures.
- Analyzed incident reports to identify trends, driving proactive measures against potential risks.
- Managed security operations during high-profile events, ensuring seamless execution of safety plans.
- Collaborated with hotel management to align security strategies with overall business objectives.
- Mentored junior staff, fostering professional development and adherence to best practices in security management.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Kept team compliant with security protocols and appearance standards.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
- Investigated incidents and wrote reports.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Coordinated protective service operations with other emergency response agencies.
- Improved response time to incidents by developing effective communication protocols within the security team.
- Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
Head of Security
Oxford Social Club
San Diego, CA
03.2021 - 08.2024
- Developed and implemented comprehensive security protocols to enhance safety at events.
- Led training sessions for security personnel, ensuring adherence to best practices and standards.
- Collaborated with law enforcement agencies to address potential security threats effectively.
- Conducted regular risk assessments, identifying vulnerabilities and recommending improvements.
- Oversaw surveillance operations, utilizing advanced monitoring systems to deter incidents.
- Managed incident response plans, minimizing risks during high-profile gatherings and events.
- Established relationships with local authorities, enhancing community engagement in security efforts.
- Analyzed security data trends, informing strategic decisions for future safety initiatives.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
- Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
- Maintained compliance with local, state, and federal regulations by staying current on industry standards and best practices.
- Established an incident reporting system that streamlined information gathering processes during critical events or emergencies.
- Reduced incidents of theft and vandalism by establishing strict access control measures for employees and visitors.
- Conducted thorough investigations into reported incidents, leading to the identification of perpetrators and prevention of future occurrences.
- Managed a team of security personnel, providing training and development opportunities to ensure their consistent growth and effectiveness.
- Improved employee safety by conducting thorough background checks on all new hires prior to granting them access privileges.
- Responded quickly and effectively to security breaches or incidents, mitigating potential damage and ensuring prompt resolution.
- Contributed to a significant reduction in workplace accidents by promoting adherence to established safety protocols and procedures.
- Designed effective evacuation procedures for various emergency scenarios, ensuring minimal confusion or delay during real-life situations.
- Streamlined communication between security staff, improving response times to potential threats.
- Facilitated internal security awareness training sessions for all employees, fostering a culture of vigilance within the organization.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Managed a team of 13 guards in a popular high end night club in downtown San Diego
Loss Prevention Supervisor
Marriott
San Diego, CA
09.2018 - 03.2021
- Supervised loss prevention operations, ensuring compliance with company policies and procedures.
- Developed training programs for staff on theft prevention techniques and emergency response protocols.
- Analyzed incident reports to identify patterns and recommend strategies for reducing shrinkage.
- Collaborated with law enforcement agencies to investigate theft incidents and enhance security measures.
- Led investigations of internal theft cases, coordinating with management for appropriate disciplinary actions.
- Mentored junior staff in loss prevention strategies, fostering a culture of security awareness among team members.
- Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
- Collaborated with law enforcement to report crime and suspicious activity.
- Monitored paperwork procedures to prevent error-related losses.
- Implemented innovative technology solutions to enhance surveillance capabilities and streamline incident reporting processes.
- Trained staff on loss prevention tactics and company procedures.
- Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
- Developed strong relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.
Marriott Loss Prevention Shift Supervisor
St.Regis Marriott
Princeville Kauai, HI
02.2018 - 07.2018
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Sales Associate
GNC
03.2017 - 02.2018
- Responsible for finding out a customers needs and matching that customer up with the right supplements. Assist in developing store marketing displays and finding appropriate places for those displays. Often called on to discuss supplements with families and new customers.
Merchandiser
Pepsi Corp
01.2003 - 01.2004
- Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating shelved product, setting up displays, stocking and rotating products in coolers, organizing and rotating products in storage rooms, and moving products from storage to the sales floor. This position interacts with personnel at the store location. This position is labor intensive, requiring lifting, loading, pushing and pulling cases weighing from 20-45 pounds per case repeatedly over 10-12 hour work period, as well as bending, reaching and squatting while merchandising and moving products.
- PRIMARY ACCOUNTABILITIES:
- Merchandise store shelving, coolers and displays with products in assigned accounts
- Rotate products in the backroom and on the shelf
- Transport products to and from backroom to shelf location
- Use equipment to transport products (e.g., U Boats, hand trucks, pallet jacks, etc.)
- Display promotional material such as signs and banners in accounts
- Keep back room stock in neat and orderly condition
- Communicate store issues to store managers and Pepsi management
- Build customer relationships at the store level
- Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.)
- Service accounts during designated times established by management
- Deliver customer service (e.g., communication, rapport building, attentiveness to customer needs, etc.)
- Ability to operate under minimal supervision (self-managed role)
- Use hand held devices to write/input orders
- Regular, reliable, predictable attendance
Child Care Worker
Counselor, Genesis
01.2002 - 01.2004
- Provided care and supervision for emotionally & behaviorally disturbed adolescents in a Residential Group Home setting. The agency's clients are referred through Social Service and Juvenile Probation Departments for a 6 - 12 month placement.
- Promesa
Service Clerk/Bakery Deli Clerk
Savemart SuperMarket
01.2000 - 01.2003
- Service Clerk-Bag groceries and assist our customers to their cars. They also gather shopping carts from parking lots, perform clean-ups and price checks, return merchandise to its proper place on the shelves, and perform other miscellaneous duties.
- Bakery Clerk-Fill requests from customers by slicing lunchmeat, cheese, and preparing heat-and-eat meals and salads. They also fill special orders for sandwiches and deli trays. Primary responsibilities include product handling, food preparation, sampling to increase sales, rotation, sanitation, making announcements, and offering suggestions for event planning. Accurate order taking and customer satisfaction is essential.
Education
Fresno City College Police academy
01.2005
Skills
- Personal commitment to upholding the highest standards of the law
- Analytical abilities: Attention to minute details in investigations
- Disciplined leader with the proven ability to remain calm and deliver results in high-pressure situations
- Excel at solving problems independently while incorporating sound advice from peers and superiors
- Exceptional written and verbal communication skills; trustworthy in handling sensitive information
Certification
- California Post Certified
- Speaks some Spanish
- CA class C driver's license
Timeline
Hospital Protection Officer
Kaiser Permanente
08.2024 - Current
Security Manager
Pendry San Diego
03.2021 - 08.2024
Head of Security
Oxford Social Club
03.2021 - 08.2024
Loss Prevention Supervisor
Marriott
09.2018 - 03.2021
Marriott Loss Prevention Shift Supervisor
St.Regis Marriott
02.2018 - 07.2018
Sales Associate
GNC
03.2017 - 02.2018
Police Officer
Fresno Police Department
06.2004 - 05.2014
Merchandiser
Pepsi Corp
01.2003 - 01.2004
Child Care Worker
Counselor, Genesis
01.2002 - 01.2004
Service Clerk/Bakery Deli Clerk
Savemart SuperMarket
01.2000 - 01.2003
Fresno City College Police academy