Jackson Glade
Summary
Enthusiastic customer service professional with 10+ years of experience leading teams, building strong customer relationships, and driving brand loyalty. Proficient ability to multi-task, prioritize, and manage time efficiantly. People oriented individual with attention to detail and a postive attitude.
Overview
12
12
years of professional experience
Work History
Hazmat Team Lead
Partstown
06.2024 - Current
- Obtained a certification through UPS on shipping Hazardous Materials
- Highly detailed in entering Hazardous information to ensure proper shipping
- Work closely with manufacturers to ensure we have the correct Safety Data Sheets for our product
- Worked different stations to provide optimal coverage and meet production goals
- Trained new team members by relaying information on company procedures and safety requirements
Kitting Team Lead
PartsTown
12.2022 - 06.2024
- Well versed in utilizing Syspro to research product orders, sales orders and item history
- Proficient in receiving and unreceiving products with the use of Korber one
- Ability to delegate 30 plus team members to ensure a collaborative work environment
- Skilled in identifying product issues and discrepanices while recognizing solutions to correct these issues
- Capable of prioritizing back orders to ensure they are prepared and shipped in a timely manor
- Relevant skills in microsoft systems such as outlook and excel
Assistant Produce Manager
Heinen's Grocery
12.2014 - 08.2022
- Extensive experience in ordering perishable produce for the company
- Knowledge of price ranges and systems for product
- Capability to lead a full team under varying conditions
- Organize shift schedules within the department
- Ability to communicate with both customers and vendors for buying process
- Strong understanding of appropriate stock levels of perishable produce
- Understanding of specific seasons for different products
- Ability to procure appropriate product within company satisfaction
- Monitor sales of previous years and develope strategies of improvement where necessary
Wedding Consultant
Black Tie Formalwear
04.2013 - 01.2015
- Provided the client with optimal guidence based on industry expertise
- Developed and maintained strong relationships with customers
- Performed well under stressful situations to meet both cutsomer and outside vendor needs
- Prepared detailed recommendations and reports in a precise format
- Ability to make sales confidently over the phone
- Strong attention to detail to make sure every customers needs are met
Education
Certification - Carpentry
The Chicago Regional Council of Carpenters Apprentices and Training Program
2121 S Union Ave, Chicago, IL 6061610-2022
Associates Degree - Liberal Arts
Elgin Community College
Elgin05-2018
Skills
- Leadership experience
- Excellent written and oral communication skills
- Create and maintain positive workplace relationships
- Sales and marketing
- Administrative and management skills
- Problem-solving abilities
- Detail-oriented
Timeline
Hazmat Team Lead
Partstown
06.2024 - Current
Kitting Team Lead
PartsTown
12.2022 - 06.2024
Assistant Produce Manager
Heinen's Grocery
12.2014 - 08.2022
Wedding Consultant
Black Tie Formalwear
04.2013 - 01.2015
Certification - Carpentry
The Chicago Regional Council of Carpenters Apprentices and Training Program
Associates Degree - Liberal Arts
Elgin Community College
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