Jackson Hawkins
Goleta,CA
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Friendly Service Supervisor with a five-year background in the restaurant industry. And one year in fine dining restaurants. Adept at addressing customers' concerns and handling complaints calmly. Strong leadership and talent are supervising a team of eight people.
Overview
5
5
years of professional experience
Work History
Barista
Caffe Luxxe
Montecito, CA
02.2025 - 08.2025
- Created complex, hand-crafted beverages based upon customer preferences.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Memorized official and off-menu coffee and tea preparations.
- Resolved customer complaints in a polite and professional manner.
- Performed opening and closing duties, such as setting up and shutting down espresso machines for the day's operations.
Expo | Food Runner |Front-of-House Support
Bar Lou
Santa Barbara, CA
09.2024 - 01.2025
- Coordinated kitchen and service staff during dinner rushes by managing the expo line.
- Supervised bussers and food runners, delegating responsibilities to ensure efficient service.
- Prepared and plated appetizers in a fast-paced, high-volume dining environment.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Provided assistance with clearing plates from tables after meals were completed.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Server| Savory Chef | Barista | Service supervisor
Sparrow Bakery
Bend, OR
10.2020 - 08.2024
- Managed customer transactions and front-of-house operations in a high-volume bakery café.
- Prepared savory items and executed on-the-line cooking for breakfast and lunch service while managing the tickets and firing dishes appropriately.
- Trained and certified as a Stumptown barista by Stumptown-approved trainers.
- Managed and handled the end-of-day till and sales report for each shift, along with the distribution of cash tips.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties, such as setting up the dining area, restocking supplies, and display cases.
Barista | Front of House
Old Town Coffee
Santa Barbara, CA
08.2023 - 05.2024
- Handled point-of-sale transactions and customer service in a fast-paced café setting
- Prepared coffee and espresso drinks as a trained barista
- Assisted with basic food prep and cafe upkeep
Hasher | Food Runner | Kitchen Assistant|Server
Pi Beta Phi Sorority
Santa Barbara, CA
10.2023 - 04.2024
- Set the dining room for weekly chapter dinners, serving 100+ members.
- Delivered food and supported service as a food runner during mealtimes.
- Assisted with savory food preparation and kitchen tasks as needed.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
Intern
Ryder Graphics
Bend , OR
05.2023 - 06.2023
- Managed daily operational tasks and provided support for private elections, ensuring seamless execution across counties in Oregon.
- Executed routine tasks and facilitated private election processes, contributing to the maintenance and repair of voting machines in Oregon counties.
Education
Associate of Arts - Economics-Accounting
Santa Barbara City College
Santa Barbara, CA06-2026
Skills
- Online marketing and advertising
- Customer service
- Product marketing and displays
- Time management
- Opening and closing coordination
- Team leadership
- Microsoft Excel
- Adaptability
- Problem solving
- Organization
- Project planning
- Attention to detail
- Financial record keeping
Timeline
Barista
Caffe Luxxe
02.2025 - 08.2025
Expo | Food Runner |Front-of-House Support
Bar Lou
09.2024 - 01.2025
Hasher | Food Runner | Kitchen Assistant|Server
Pi Beta Phi Sorority
10.2023 - 04.2024
Barista | Front of House
Old Town Coffee
08.2023 - 05.2024
Intern
Ryder Graphics
05.2023 - 06.2023
Server| Savory Chef | Barista | Service supervisor
Sparrow Bakery
10.2020 - 08.2024
Associate of Arts - Economics-Accounting
Santa Barbara City College
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