Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jackson Hernandez-Reyes

Jackson Hernandez-Reyes

Raleigh

Summary

Busser with strong customer service skills and a focus on team collaboration. Expertise in maintaining cleanliness and enhancing guest experiences in fast-paced restaurant environments. Proven track record of improving workflow efficiency and ensuring smooth service through effective communication with kitchen and bar staff.

Overview

2
2
years of professional experience

Work History

Restaurant Busser

First Watch
Raleigh
01.2025 - Current
  • Maintained cleanliness of dining area by sweeping floors and removing trash during shifts.
  • Cleared tables promptly to minimize wait times and maximize turnover rate.
  • Assisted servers by delivering food items, refilling beverages, and clearing dishes.
  • Collaborated with team members to ensure delivery of high-quality service.
  • Ensured timely restocking of supplies to support efficient operations and guest satisfaction.
  • Wiped down tables to create a clean and welcoming dining environment.

BOH Team Member

Chick-fil-A
Raleigh
07.2024 - 02.2025
  • Ensured adherence to food handling procedures and sanitation standards for safety and quality.
  • Prepared, cooked, and presented food efficiently, meeting restaurant standards.
  • Sanitized kitchen equipment, utensils, and workstations to maintain cleanliness.
  • Collaborated with front-of-house staff to address customer orders and special requests.
  • Regularly checked stock levels in refrigerators and freezers to sustain inventory supply.
  • Followed Chick-fil-A recipes and safety standards for food preparation.
  • Labeled and organized raw food and ingredients in designated storage areas.

Education

High School Diploma -

Wakefield High School
2200 Wakefield Pines Dr Raleigh, NC 27614
06-2024

Skills

  • Food safety regulations
  • Customer service excellence
  • Team collaboration
  • Kitchen hygiene practices
  • Inventory management
  • Conflict resolution
  • Attention to detail
  • Problem solving
  • Supply chain management
  • Cleaning and sanitizing procedures
  • Flexible schedule availability
  • Server support

Languages

English
Full Professional
Spanish
Professional

Timeline

Restaurant Busser

First Watch
01.2025 - Current

BOH Team Member

Chick-fil-A
07.2024 - 02.2025

High School Diploma -

Wakefield High School
Jackson Hernandez-Reyes