Jackson Hogan
Lincoln Park,MI
Summary
Motivated Field Supervisor proficiently manages personnel in variety of project scenarios. Facilitates successful operational procedures with insight into specific task requirements. Tactful communicator provides advantageous guidance toward ideal results.
Overview
8
8
years of professional experience
Work History
Supervisor Fulfillment Labor Underground
Cavo Broadband Communications
04.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Performed constant safety checks on technicians in the field.
Laborer Supervisor
Complete Green Office Installation
02.2021 - 04.2022
- Conducted post-project evaluations that provided valuable insights into refining future processes for increased efficiency rates across all operations.
- Maintained a safe working environment through regular safety trainings and adherence to OSHA guidelines.
- Maintained accurate records of all work-related activities such as employee hours worked, materials used, and job progress reports that facilitated data-driven decision-making processes.
- Coordinated with vendors and suppliers efficiently, ensuring timely deliveries of materials essential for work progress continuity.
Crew Team Member
Wingstop Restaurant
03.2020 - 01.2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Shift Leader
Burger King
04.2017 - 03.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Trenton High School
Trenton, MI06-2019
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Computer Skills
- OSHA 10
- Proficient in Microsoft Office, specifically Excel
- Training and mentoring
Timeline
Supervisor Fulfillment Labor Underground
Cavo Broadband Communications
04.2022 - Current
Laborer Supervisor
Complete Green Office Installation
02.2021 - 04.2022
Crew Team Member
Wingstop Restaurant
03.2020 - 01.2021
Shift Leader
Burger King
04.2017 - 03.2020
High School Diploma -
Trenton High School
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