Jackson Kennelly
Manchester
Summary
Dedicated high school student with hands-on experience in fast-paced customer service environment as a Server. Skilled in managing multiple tasks under pressure while fostering a professional atmosphere. Academically driven with 8 AP courses alongside a strong honors curriculum, showcasing effective time management and commitment to high academic standards. Brings energy, adaptability, and a strong work ethic to team environments.
Overview
3
3
years of professional experience
Work History
Server/Prep Cook
Mac's Philly Steaks
Victor
02.2024 - Current
- Provides excellent customer service in a fast-paced dining environment.
- Guides guests with menu selections and food recommendations to enhance dining experience.
- Ensures cleanliness and organization of dining area and service stations for optimal guest satisfaction.
- Collaborates with kitchen staff to ensure timely food delivery to customers.
- Handles cash transactions and processed payments accurately.
- Resolves customer inquiries and concerns promptly to maintain positive dining atmosphere.
Campground Attendant
Kampgrounds of America
Canandaigua
07.2023 - 10.2023
- Monitored campground rules and ensured compliance among visitors.
- Addressed camper inquiries and resolved minor issues promptly to improve overall guest experience.
- Collaborated with team members to enhance guest experiences daily.
- Ensured cleanliness and organization of common areas and restrooms to enhance visitor satisfaction.
- Assisted with site maintenance tasks, including landscaping and trash removal, to uphold campground standards.
- Provided general maintenance of the grounds and facilities, such as cleaning bathrooms, mowing grass, trimming trees, raking leaves.
- Stocked supplies in restrooms and recreation areas.
Education
General
Red Jacket
Manchester, NY04-2026
Skills
- Exceptional customer service
- Customer feedback management
- Problem resolution
- Attention to detail
- Team collaboration
- Time management
- Effective communication
- Calm demeanor
- Positive and professional
- Performance improvement
Languages
Spanish
Limited
Timeline
Server/Prep Cook
Mac's Philly Steaks
02.2024 - Current
Campground Attendant
Kampgrounds of America
07.2023 - 10.2023
General
Red Jacket