Jackson Licha
Bloomington,MN
Summary
Dynamic career operations leader with a proven track record of driving cost savings and efficiency improvements. From e-commerce to port operations, supply chain, and compliance, an experienced professional ready to take on new challenges and goals.
Overview
17
17
years of professional experience
Work History
Operations Manager
Global Overview
Minnetonka, Minnesota
10.2019 - Current
- Successfully manage team responsible compliance, inventory control, transportation, and supply chain functions for over 90 Amazon e-commerce clients generating over $1 billion in annual sales.
- Achieved $1.7 million in annual savings by exceeding cost savings goals for Amazon Vendor product preparation and inbound shipment receiving.
- Reduced FBA fees from 44% to 36% of sales, resulting in $4.7 million in annual savings.
- Led company-wide operations training and new program initiatives related to Vendor and Seller Operations.
- Designed more efficient internal tools and business analysis reporting for inventory management and financial KPIs.
- Oversee inventory management, supply chain replenishment, and short-term demand forecasting for thousands of SKUs across multiple categories.
Operations Deputy General Manager
Wan Hai Lines
Scottsdale, Arizona
06.2012 - 08.2019
- Managed U.S. Import and export operations for a Taiwanese-based shipping carrier.
- Planned shipment and equipment needs for inbound and outbound vessels with up to 8000 shipping container moves and over 300 truck dispatches per week
- Supervised logistics for delivery and return of all cargo within ship windows and at minimum cost
- Assisted in contracting, contract negotiations, purchasing agreements, and vendor relations for shipping terminals and associated vendors.
- Responsible for all safety and risk assessments including adherence to state weight limits, dangerous goods regulations, and DHS CTPAT certifications
- Cultural liaison between Chinese/Taiwanese principal representatives and American staff and vendors
- Staffed and managed service agency employee needs during peak and slack seasons
Operations Manager / Project Manager
Norton Lilly International
Phoenix, Arizona
03.2011 - 06.2012
- Recruited as a transportation project manager to coordinate and create a national transportation network for a Chinese shipping company entering the U.S. market.
- Sourced all transportation, storage, and equipment services across the U.S. per company requirements.
- Set up vendor portfolios, pricing and rate structures, and contract submissions to management.
- Managed all new equipment inventory, PO and dispatch services, pricing, and their data within TMS.
Associate Manager Intermodal Operations
American President Lines
Scottsdale, Arizona
08.2009 - 03.2011
- Responsible for performance-related data integrity in APL’s North American rail network.
- Performed periodic analysis and reporting on contracted lane pricing for UP, BNSF, NS, and CSX rail vendors.
- Reconciled financial system and network data for invoice and billing accuracy.
- Tasked with finding process improvements and efficiencies in department functions. Reduced reporting hours by 80%.
- Created new performance benchmarks and KPIs, resulting in more predictable delivery timing.
- Assisted management with frontline operational issues, as needed.
Education
Bachelor of Arts - Global Business Management
California State University, San Marcos
San Marcos, CASkills
- Supply chain management
- Inventory optimization
- Cost reduction strategies
- Compliance management
- Advanced proficiency in MS Excel, working toward MS AI CoPilot-Excel certification
- Improving processes and finding operational efficiencies
- Extensive experience in cross-cultural business relations
Timeline
Operations Manager
Global Overview
10.2019 - Current
Operations Deputy General Manager
Wan Hai Lines
06.2012 - 08.2019
Operations Manager / Project Manager
Norton Lilly International
03.2011 - 06.2012
Associate Manager Intermodal Operations
American President Lines
08.2009 - 03.2011
Bachelor of Arts - Global Business Management
California State University, San Marcos