Jackson Marlowe
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a determined attitude. Willingness to take on added responsibilities to help organize and benefit the team.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Courtesy Clerk
Kroger
05.2020 - 09.2020
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Education
High School Diploma -
Princess Anne High School
Virginia Beach, VA06.2021
Skills
- Performance Improvement
- Service Prioritization
- Decision Making Under Pressure
- Incident Command System
- Critical Thinking Abilities
- Teamwork and Cooperation
- Problem Solving Capabilities
Additional Information
A competitive soccer Player entire life. Understands team chemistry and working together to complete a task.
Timeline
Server
Buffalo Wild Wings
09.2022 - Current
Courtesy Clerk
Kroger
05.2020 - 09.2020
High School Diploma -
Princess Anne High School