JACKSON MAY
Lawrence
Summary
Dynamic Field Service Representative with a proven track record at Midwest Medical Resources, excelling in patient training and durable medical equipment expertise. Adept at leveraging Salesforce for lead generation, I consistently enhance workflow efficiency and foster strong relationships, driving significant revenue growth and ensuring high-quality patient care.
Overview
5
5
years of professional experience
Work History
Field Service Representative
Midwest Medical Resources
07.2024 - Current
- Work closely with orthopedic doctors and their teams daily to coordinate pre-operative, post-operative, and in-clinic DME (Durable Medical Equipment) needs
- Provide Training and hands-on support to patients for proper application and use of DME products while ensuring compliance and comfort
- Effectively integrate with medical staff to optimize workflow efficiency and deliver high-quality patient care
Sales Development Representative
Seamless.AI
08.2023 - 06.2024
- Met and exceeded monthly sales target.
- Averaged 350 dials per day, cold-calling owners, C-level executives, and upper-level management
- Utilized CRM system to track customer interactions, analyze trends, and manage pipeline.
Bartender & Server
Taco Lucha & So Long Saloon
08.2021 - 08.2023
- Very skilled in customer service, maintaining relationships with regular customers and liquor brands, helped increase sales by 2 million compared to previous years, accurately set up and coordinated with liquor brand promotions.
Team Manager & Practice Player
Kansas State University Women's Soccer Team
04.2020 - 05.2021
- Participated in and helped conduct daily practices while assisting coaching staff with game prepping, equipment distribution, and traveling to tournaments
Education
Bachelor of Science - Communications, Minor In Kinesiology
Kansas State University
Skills
- Durable medical equipment
- Proficient in Salesforce
- Revenue generation
- Anatomy
- Software as a Service (SaaS)
- Lead generation
- Patient training
- Customer relationship management
Timeline
Field Service Representative
Midwest Medical Resources
07.2024 - Current
Sales Development Representative
Seamless.AI
08.2023 - 06.2024
Bartender & Server
Taco Lucha & So Long Saloon
08.2021 - 08.2023
Team Manager & Practice Player
Kansas State University Women's Soccer Team
04.2020 - 05.2021
Bachelor of Science - Communications, Minor In Kinesiology
Kansas State University
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