Jackson McCloud
Kingsport,Tennessee
Summary
Middle School Band Director with 8+ years of customer service and retail experience. 1 year of experience teaching middle school band as well as high school band in the evenings. Works well with others and is highly organized and thorough. Has basic computer knowledge and has experience working in an office.
Overview
9
9
years of professional experience
Work History
Middle and High School Band Director
Hawkins County School System
07.2023 - Current
- Enhanced student motivation and retention by offering regular performance opportunities for soloists, small ensembles, and full concert bands.
- Fostered a positive learning environment by addressing individual needs, promoting teamwork, and maintaining high expectations for students.
- Collaborated with other fine arts educators to integrate cross-curricular content into musical instruction effectively.
- Enhanced the band program through effective recruitment strategies, resulting in increased student participation.
- Maintained accurate records of student attendance, performance assessments, and instrument inventory for optimal organization.
- Consistently received positive evaluations from supervisors for effective instruction and classroom management techniques.
- Managed budgetary responsibilities efficiently while prioritizing equipment needs and maintenance requirements for a thriving band program.
- Built strong connections with parents through regular communication about student progress and upcoming events in the band program.
- Developed strong relationships with colleagues for better collaboration on interdisciplinary projects and school-wide events.
Customer Service Associate
Lowe’s Home Improvement
04.2019 - 08.2022
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Consulted with customers regarding needs and addressed concerns.
- Explained benefits, features and recommendations to maximize client retention.
Band Staff
Sevierville High School Band
07.2022 - 07.2022
- Maintained students' progress by evaluating and adjusting strategies.
- Designed and implemented curricula to challenge students and encourage excellence.
- Monitored students' progress by analyzing performance metrics.
ETSU Community Music School Teacher
East Tennessee State University
01.2024 - Current
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
Band Staff
Ridgeview High School
07.2020 - 07.2020
Front End Manager
Food City
05.2015 - 05.2019
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Reviewed employee performance and determined areas in need of improvement.
- Put together schedule for floor staff according to skill sets and coverage needs.
Education
Master of Arts - Teaching Instrumental Music
East Tennessee State University
Johnson City, TN12.2024
Bachelor of Arts - Music Education
East Tennessee State University
12.2022
High School Diploma -
Volunteer High School
05.2018
Skills
- Customer Service
- Creative Problem Solving
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- License to operate various pieces of power equipment
- Comfortable public speaking
- Intermediate computer skills
- Time management skills
- Hard working
- Basic Knowledge of Recording technology
Accomplishments
- Received excellent rating at Trills and Thrills Music Festival in 2024
- Had middle and high school kids make ETSBOA All-East Band Clinic
- Member of the ETSU Marching Bucs from 2018-2022
- Participated in All-East Jazz Festival in 2017
Timeline
ETSU Community Music School Teacher
East Tennessee State University
01.2024 - Current
Middle and High School Band Director
Hawkins County School System
07.2023 - Current
Band Staff
Sevierville High School Band
07.2022 - 07.2022
Band Staff
Ridgeview High School
07.2020 - 07.2020
Customer Service Associate
Lowe’s Home Improvement
04.2019 - 08.2022
Front End Manager
Food City
05.2015 - 05.2019
Master of Arts - Teaching Instrumental Music
East Tennessee State University
Bachelor of Arts - Music Education
East Tennessee State University
High School Diploma -
Volunteer High School
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