Jackson Mcnaughton
Austin,TX
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Valet
Fairmont Hotel Austin
Austin, TX
09.2024 - Current
- Greeted customers and opened doors for them upon arrival.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Issued ticket stubs and gave customers matching stub for locating parked vehicles.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Greeted guests upon arrival and provided exceptional customer service.
- Informed guests of location of hotel reception, concierge and lounges.
- Attended staff meetings as required by management.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
Host/Restaurant Busser
RA Sushi Bar and Restaurant
Austin, TX
06.2024 - 11.2024
- Contributed to team efforts by accomplishing related tasks as needed.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Informed patrons of specialties and features.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma -
James Bowie Highschool
Austin, TX05-2024
Skills
- Customer service
- Strong communication skills
- Efficient work ethic
- Customer service excellence
- Customer communication
- Team player mentality
- Friendly and outgoing
- Ability to follow directions
- Adaptability
- Team collaboration
Accomplishments
- Graduated with honor roll at James Bowie Highschool
Certification
- Food handlers/ TABC license
- Valid texas drivers license
Timeline
Valet
Fairmont Hotel Austin
09.2024 - Current
Host/Restaurant Busser
RA Sushi Bar and Restaurant
06.2024 - 11.2024
High School Diploma -
James Bowie Highschool
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