Jackson Merker
Huntsville,AL
Overview
2027
2027
years of professional experience
Work History
Kitchen Staff/Trainer
Mellow Mushroom
- Developed training materials for new kitchen staff to enhance onboarding experience.
- Facilitated hands-on training sessions focusing on food safety and sanitation practices.
- Implemented standardized cooking procedures to ensure consistency in food quality.
- Monitored staff performance during training to provide constructive feedback and support.
- Collaborated with management to identify skill gaps and adjust training programs accordingly.
- Trained staff on kitchen equipment operation and maintenance for optimal performance.
Server/Cashier/Host
Baumhower's Victory Grille
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed order accuracy and timely delivery to enhance operational efficiency.
- Collaborated with kitchen staff to synchronize food preparation and service flow.
- Assisted in training new servers on menu knowledge and service protocols.
- Handled cash transactions, maintaining accountability and accuracy in register operations.
- Resolved guest complaints promptly, promoting satisfaction and repeat business.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Participated in daily briefings to align team on special promotions and menu changes.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Deli Associate
Walmart
Owens Cross Roads, AL
08.2024 - Current
- Assisted customers in selecting deli products, ensuring high-quality service and product knowledge.
- Operated slicing machines and scales efficiently, adhering to safety protocols and operational standards.
- Maintained cleanliness of workstations and equipment, promoting a hygienic environment for food preparation.
- Collaborated with team members to restock inventory, ensuring availability of fresh deli items for customers.
- Prepared specialty sandwiches and platters according to customer specifications, enhancing overall satisfaction.
- Monitored product freshness and rotation, reducing waste and maintaining quality assurance standards.
- Trained new associates on food handling procedures, improving team efficiency and compliance with health regulations.
- Implemented organizational systems for deli displays, optimizing workflow during peak customer service hours.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Education
Creative Media
University of Alabama
Tuscaloosa, ALSkills
Food safety
Kitchen organization
Knife skills
Cooking techniques
Sanitation standards
Workplace safety
Sanitation procedures
Food preparation
Task delegation
Timeline
Deli Associate
Walmart
08.2024 - Current
Kitchen Staff/Trainer
Mellow Mushroom
Server/Cashier/Host
Baumhower's Victory Grille
Creative Media
University of Alabama