Jackson Monroe
Williamsburg,VA
Summary
Skilled Aquatics professional with background in overseeing daily operations of aquatic facilities and managing staff. Known for efficient pool maintenance, enforcing safety regulations, and organizing swim lessons or other water-based activities. Demonstrated strengths include leadership, team management, customer service, and risk management. Contributed to improving operational efficiencies and enhancing safety protocols in previous roles.
Overview
2
2
years of professional experience
Work History
Aquatics Supervisor
Great Wolf Lodge
Williamsburg, VA
03.2024 - Current
- Pool training and slide training, countless new lifeguards.
- Training pack members on cleaning procedures, hardware, and scheduling them for detailed cleaning.
- Responded to numerous emergency situations in which care was provided.
- Inspecting pool equipment, facilities, and water to ensure operational safety.
- Supervising and assisting in cleaning equipment and facilities.
- Trained new aquatics staff members on safety procedures and policies.
- Resolved customer complaints regarding aquatic programs or services.
- Helped recruit, hire and train department employees.
Lifeguard
Great Wolf Lodge
Williamsburg, VA
04.2023 - 03.2024
- Nearly two years of lifeguard experience with Ellis and Associates.
- Traveled to Great Wolf Lodge, Traverse City, WI, to assist for two weeks.
- Member of the department program, 'Aquatics Leadership Academy'.
- Providing first aid in the event of injury, rescuing swimmers in danger or distress, and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary.
- Opening and closing pools and attractions each day, depending on schedule and hours.
Education
High school diploma -
New Kent High School
New Kent, VASkills
- Strong leadership
- Communication skills
- Teaching experience
- Flexibility
- Conflict resolution
- CPR Certified
Volunteer Experience
Liberty Live Church, Leader/Teacher, Williamsburg, VA, 2023-06, Present, Teaching Sunday School lessons, Creating fun and interesting ways to teach and entertain students, Supervising all activities of students while congregated or in small groups, Supervising service events and student events, Planning events pertaining to student ministry and evangelism in the community., Tendinhg to the property before and after gathering
Timeline
Aquatics Supervisor
Great Wolf Lodge
03.2024 - Current
Lifeguard
Great Wolf Lodge
04.2023 - 03.2024
High school diploma -
New Kent High School