Jackson Odom
Birmingham,AL
Summary
Dynamic team player with a strong work ethic, honed at Taco Mama, where I enhanced customer satisfaction and trained new staff. Knowledge in Python, Java (OOP fundamentals), and C. I am familiar with the Forensic Tool Autopsy. I have experience with file system analysis, report documentation, and command line usage. I excel in fast-paced environments, boosting efficiency by collaborating effectively with team members. Skilled in communication, I ensure seamless operations and exceptional service.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Taco Mama
01.2023 - 07.2025
- Trained new staff on operational procedures and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Resolved customer inquiries and complaints effectively to enhance satisfaction.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Restaurant Team Member
Taco Mama
08.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Operated point-of-sale systems accurately to process transactions efficiently.
- Assisted in food preparation and maintained cleanliness of workstations.
- Collaborated with team members to ensure smooth service during peak hours.
Education
Bachelor of Science - Digital Forensics
University of Alabama At Birmingham
Birmingham, AL05-2026
Skills
- Strong teamwork
- Strong work ethic
- Fundamental knowledge in Python, Java (OOP Concepts), and C
Extracurricular activities
Ascend Run Club
Timeline
Restaurant Team Member
Taco Mama
08.2025 - Current
Restaurant Team Member
Taco Mama
01.2023 - 07.2025
Bachelor of Science - Digital Forensics
University of Alabama At Birmingham