Jackson Peacock
Medina,OH
Summary
Dynamic Guest Experience Team Member at Target with a proven track record in empathetic communication and operational efficiency. Leveraged computer proficiency and foundational accounting knowledge to enhance guest satisfaction and streamline processes. Recognized for training new staff and resolving inquiries swiftly, contributing to a positive shopping environment.
Overview
2026
2026
years of professional experience
Work History
Guest Experience Team Member
Target
Medina, OH
2024 - Current
- Assisted guests with drive up orders as well as in store pick up orders
- Supported team in maintaining high cleanliness standards throughout guest areas and ensuring carts were always available
- Collaborated with colleagues to enhance overall guest satisfaction and experience.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Assisted in training new staff members, sharing knowledge of company policies and procedures.
- Adapted quickly to changing environments and guest needs, ensuring smooth operations.
- Learned operational procedures to ensure efficient service delivery during peak hours.
- Increased efficiency and team productivity by promoting operational best practices.
Education
High School Diploma - Accounting And Finance
Medina High School
Medina, OHSkills
- Empathetic communication
- Data entry skills
- Guest interaction abilities
- Computer proficiency
- Foundational accounting knowledge
- Loyalty program management
- Dependability
- Loyalty promotion
Accomplishments
Recycle club treasurer
Medina High School youth mentoring program Huddle Shuddle
Missionary work in Mexico with Medina First Baptist Church
Wing/Full back Medina High School. Achieved State Champion Status
Timeline
Guest Experience Team Member
Target
2024 - Current
High School Diploma - Accounting And Finance
Medina High School