Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
Timeline
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Jackson Powell

Jackson Powell

Normal,United States

Summary

Extremely customer-focused and dedicated to maintaining and exceeding industry standards. A high-energy individual, with the ability to multitask and work well under pressure. Works well with others. Background in many high-pressure environments leading to a cool head when making decisions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Customer Service

Dial Senior Living
11.2019 - Current
  • Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
  • Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
  • Anticipated customer needs and quickly responded to requests to ensure an enjoyable dining experience
  • Worked with the kitchen staff to ensure timely preparation and delivery of orders
  • Maintained a clean and organized work area, including washing dishes and resetting tables
  • Collaborated with colleagues to resolve customer complaints in a professional and timely manner
  • Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
  • Personalized relationships with the residents; not only talked about the food, but about their lives

Expeditor

Epiphany Farms Restaurant
04.2024 - 02.2025
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.

Server/Customer Service

Chipolte
05.2019 - 09.2019
  • Greeted customers in a friendly and professional manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service

Education

Marketing Interrelated Communications -

Illinois State University
12-2025

General Education -

William Rainy Harper College
05.2023

Highschool Diploma -

Barrington High School
05.2021

Skills

  • Ability to Multitask
  • Ability to Work Under Pressure
  • Decision Making
  • Effective Time Management
  • Customer Service
  • Problem Solving
  • Teamwork
  • Flexibility and Adaptability
  • AI Prompt Generation
  • Drive to Become Better

Hobbies and Interests

  • Weightlifting
  • Golfing
  • Video Games
  • Chess
  • Board Games
  • Reading

Certification

Excel Essential Training - Linkedin - 2024

Languages

English
Native or Bilingual
German
Professional Working

Timeline

Expeditor

Epiphany Farms Restaurant
04.2024 - 02.2025

Server/Customer Service

Dial Senior Living
11.2019 - Current

Server/Customer Service

Chipolte
05.2019 - 09.2019

General Education -

William Rainy Harper College

Marketing Interrelated Communications -

Illinois State University

Highschool Diploma -

Barrington High School

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Jackson Powell