Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
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Jackson Powell

Normal

Summary

A detail-oriented professional with experience excelling in customer service and effective time management. Proven ability to multitask under pressure while enhancing delivery times and resolving issues swiftly. Committed to fostering teamwork and continuously improving service quality in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Dishwasher

Dial Senior Living
Deer Park
11.2019 - Current
  • Developed a deep knowledge of menu items and ingredients to provide customers with accurate information and recommendations
  • Consistently maintained a high level of customer satisfaction by providing friendly, efficient service
  • Anticipated customer needs and quickly responded to requests to ensure an enjoyable dining experience
  • Worked with the kitchen staff to ensure timely preparation and delivery of orders
  • Maintained a clean and organized work area, including washing dishes and resetting tables
  • Collaborated with colleagues to resolve customer complaints in a professional and timely manner
  • Demonstrated a thorough understanding of health and safety standards to ensure a safe and sanitary work environment
  • Personalized relationships with the residents; not only talked about the food, but about their lives

Expeditor

Epiphany Farms Restaurant
04.2024 - 02.2025
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.

Education

Bachelor of Science - Integrated Marketing Communication

Illinois State University
Normal
12-2025

Associate of Arts -

William Rainy Harper College
Palatine
05.2023

Highschool Diploma -

Barrington High School
Barrington
05.2021

Skills

  • Ability to multitask
  • Ability to work well under pressure
  • Decision making
  • Effective time management
  • Customer service
  • Problem solving
  • Teamwork
  • Flexibility and adaptability
  • AI prompt generation
  • Driven to become better

Hobbies and Interests

  • Weightlifting
  • Golfing
  • Video Games
  • Chess
  • Board Games

Certification

Excel Essential Training - Linkedin - 2024

Timeline

Expeditor

Epiphany Farms Restaurant
04.2024 - 02.2025

Server/Dishwasher

Dial Senior Living
11.2019 - Current

Bachelor of Science - Integrated Marketing Communication

Illinois State University

Associate of Arts -

William Rainy Harper College

Highschool Diploma -

Barrington High School
Jackson Powell