Luis Garro
Hamilton,WA
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
4
4
years of professional experience
Work History
Server/Dishwasher
First And Ten Sports Pub
03.2022 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Clean up Crew
GPC Disposal Services LLC
09.2022 - 02.2023
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Operated buffers and burnishers to clean and polish floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Team Member
Shake Shack
03.2021 - 08.2022
- Assisted with inventory counts and stocking of merchandise.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Maintained productive, efficient approach to all tasks.
- Strengthened relationships between departments with regular meetings focused on promoting understanding of individual roles and shared objectives.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
Host
Caesars Italian Restaurant
06.2020 - 11.2020
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
Education
No Degree -
Hamilton High School West
2720 S Clinton Ave06.2024
Skills
- Supply Restocking
- Tableside Service
- Food Safety Standards
- Team Leadership
- Cleaning and sanitizing
- Exceptional customer service
- Safe Food Handling
- Ability to Lift 30 Pounds
- Food safety practices
- Workflow Coordination
- Adaptable and Flexible
- Team Player
- Bilingual
- Hospitality service expertise
- Decision-Making
- Reliable and Responsible
- Improvising
- Price Identification
- Reports and documents
Additional Information
One of my most wanted goal is to get to point that you know so much that you want to travel all over the world and feel everything that's around me And finally find my answer that I looking for.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clean up Crew
GPC Disposal Services LLC
09.2022 - 02.2023
Server/Dishwasher
First And Ten Sports Pub
03.2022 - Current
Team Member
Shake Shack
03.2021 - 08.2022
Host
Caesars Italian Restaurant
06.2020 - 11.2020
No Degree -
Hamilton High School West