Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jackson Roybal

Rio Rancho,NM

Summary

At M'tucci's Moderno, excelled in high-pressure scenarios, enhancing customer satisfaction through exceptional service and adept multitasking. Demonstrated profound team collaboration and effective time management, significantly contributing to seamless dining experiences. Skilled in customer service and adaptability, consistently addressing guest needs and supporting team dynamics.

Overview

1
1
year of professional experience

Work History

Servers Assistant/host

M'tucci's Moderno
01.2023 - 04.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and hosts with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Rio Rancho High School
Rio Rancho, NM
05.2025

Skills

  • Customer Service
  • Outgoing personality
  • Multitasking proficiency
  • Effective Time Management
  • Team player mentality
  • Adaptable to change

Affiliations

  • Volunteer community service through my school baseball team.

Timeline

Servers Assistant/host

M'tucci's Moderno
01.2023 - 04.2024

Rio Rancho High School

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Jackson Roybal