Jackson Smith
Woodbury,MN
Summary
Dynamic professional with a proven track record in sales optimization and team leadership, having generated over $230k in online sales for a self-built subscription service. Adept at strategic planning and enhancing customer satisfaction through effective problem resolution and collaboration. Talented at learning quickly, and adding value to any team. Eager to learn and build experience. Solid business achievement, paired with demonstrated commitment and passion for growth.
Overview
6
6
years of professional experience
Work History
Sports Subscription Service
Self-employeed
Woodbury, Minnesota
11.2022 - Current
- Generated over 230k in online sales.
- Managed/Selected a team of 6 to 12 people.
- Online sports subscription service.
- Developed partnerships with larger companies in the field, such as Underdog and Sleeper.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Server
Lumberyard Pub and Grill
Afton, Minnesota
06.2022 - 08.2023
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Addressed customer inquiries and resolved issues promptly to enhance experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Thanh Truc
Woodbury, Minnesota
10.2019 - 05.2022
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed table assignments to optimize guest flow and satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
Education
BBA - Finance
University of Wisconsin, Madison
Madison, WI12-2026
High School Diploma -
East Ridge High School
Woodbury, MN06-2022
Skills
- Strategic planning
- Team leadership
- Customer relationship management
- Sales optimization
- Problem resolution
- Collaboration
- Problem-solving
- Multitasking
- Dependable and responsible
Timeline
Sports Subscription Service
Self-employeed
11.2022 - Current
Server
Lumberyard Pub and Grill
06.2022 - 08.2023
Server
Thanh Truc
10.2019 - 05.2022
BBA - Finance
University of Wisconsin, Madison
High School Diploma -
East Ridge High School
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