Jackson Ticonuwu
Rose of Sharon Assisted Living Facility
Parker,USA
2
Languages
1
Certification
18
years of professional experience
Compassionate Caregiver with extensive experience in in-home support. Delivers high-quality personal care, meal preparation, and medication management while maintaining a clean environment. Communicates effectively and adapts to changing needs, fostering a positive atmosphere for clients.
Work History
In Home Caregiver
8 Months- Assisted with daily living activities, ensuring comfort and safety for each individual.
- Monitored vital signs and reported changes in health status to medical staff promptly.
- Provided personalized care and companionship to residents, enhancing quality of life.
- Developed and maintained positive relationships with residents and families, fostering trust.
In Home Caregiver
1 Year 2 Months- Managed medication administration accurately, adhering to prescribed schedules and guidelines.
- Collaborated with interdisciplinary teams to create tailored care plans for residents' needs.
- Implemented activity programs that promoted physical and mental well-being among residents.
- Trained new caregivers on best practices for patient care and facility protocols.
Caregiver/Personal Assistant/Companion
2 Months- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Fleet Manager
1 Year 9 Months- Oversaw fleet operations, ensuring compliance with safety regulations and industry standards.
- Streamlined logistics processes, improving delivery efficiency and reducing operational costs.
- Managed vehicle maintenance schedules, enhancing fleet reliability and performance.
- Developed training programs for drivers, increasing adherence to best practices and safety protocols.
- Analyzed fleet performance data, identifying trends to inform strategic decision-making.
- Led cross-functional teams in implementing technology solutions for improved tracking and reporting.
- Negotiated contracts with vendors, optimizing procurement of vehicles and services for cost savings.
- Established key performance indicators to monitor operational effectiveness and drive continuous improvement initiatives.
- Improved driver retention rates through effective employee engagement initiatives like incentive programs or recognition awards ceremonies.
- Optimized routing strategies, resulting in decreased fuel consumption and expenses.
Plant Manager/Operations Manager
2 Years 11 Months- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed production schedules, optimizing workflow and resource allocation.
- Implemented process improvements, reducing waste and enhancing operational efficiency.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Developed maintenance programs to minimize equipment downtime and enhance reliability.
- Analyzed performance metrics to drive decision-making and improve plant productivity.
- Led cost reduction initiatives, achieving significant savings without compromising quality standards.
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Senior Operations Manager
6 Years 9 Months- Streamlined operational processes to enhance workflow efficiency and reduce turnaround time.
- Led cross-functional teams to implement strategic initiatives, improving overall productivity and service delivery.
- Developed training programs for staff, fostering skill development and ensuring adherence to safety protocols.
- Analyzed operational data to identify trends, driving informed decision-making and process improvements.
- Collaborated with senior leadership to align departmental goals with organizational objectives for enhanced performance.
- Implemented quality assurance measures, ensuring compliance with industry standards and enhancing customer satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
Operations Supervisor
4 Years 7 Months- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members, enhancing productivity and teamwork.
- Streamlined workflow processes, resulting in improved operational efficiency.
- Coordinated cross-departmental communication to align objectives and resolve issues.
- Managed resource allocation effectively, maximizing output while minimizing costs.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Education
Biology (High school diploma or GED) - Biology
High school diploma
Skills
Emotional support for patients
Patient documentation
Patient emotional support
Electronic communication
Medication Administration
Personal care
First aid and CPR
Dementia care
In-home services
Patient education
Hospice Care
Memory care
Home Care
Developmental support
Computer proficiency
CPR certification
Administrative experience
Guest services
Teamwork
Cleaning
Time management
Home environment management
Organizational skills
Communication skills
Writing skills
File organization
Client support
Administrative expertise
Data entry
Personal care assistance
Home sanitation
Microsoft Word
Collaboration
Microsoft PowerPoint
Microsoft Outlook
Meal planning
Computer operation
Team coordination
Care plan management
Patient record keeping
Care team collaboration
Shipping & receiving
Expediting
Sanitation
Medication management
Math
Analysis skills
Teaching
Recruiting
Administrative support
Hoyer lift
Filing
Personal assistant skills
Warehouse experience
Care coordination
Music
Vital signs
Math
Sanitation
Microsoft Excel
Microsoft Outlook
Patient lift assistance
Residential caregiving
Direct patient care
Filing
Senior Care
Daily living support
Computer skills
Therapeutic activities
Accomplishments
- Collaborated with team of 6 in the development of resident service.
Certification
- Dementia Care Certification May 2025 to Present
- QMAP Certification September 2023 to Present
- CPR, First Aid & AED Certification August 2025 to August 2027
- Driver's License August 2024 to August 2027
Languages
English
Indonesian - Fluent
Timeline
In Home Caregiver
Rose of Sharon Assisted Living Facility
10.2024 - 06.2025Read More
In Home Caregiver
Aurora Evergreen Assisted Living Facility
07.2023 - 09.2024Read More
Caregiver/Personal Assistant/Companion
Private Family
05.2023 - 07.2023Read More
Fleet Manager
PT Trikarya Logam Abadi
08.2021 - 05.2023Read More
Plant Manager/Operations Manager
PT Lin Logistik Abadi
09.2018 - 08.2021Read More
Senior Operations Manager
PT Rapi Trans Logistik
12.2011 - 09.2018Read More
Operations Supervisor
PT Sipure Jaya Perdana
05.2007 - 12.2011Read More
Adventist High School
Biology (High school diploma or GED) from Biology
Read More