JACKSON TURNER
Richmond,VA
Summary
Dedicated to working in a fast-paced, team-oriented environment to gain practical experience and further develop skills. An adaptable student with interests in Public Policy, African-American history, Customer Service, Culinary Arts, Fitness Training, and Fashion Influencing. Passionate advocate for diversity, equity, and social justice, with a commitment to empowering all students to reach their full potential. Skilled in providing an inclusive academic environment to promote understanding and acceptance of various cultures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Museum Staff Intern
Black History Museum and Cultural Center
09.2023 - Current
- Performed assignments as determined by the supervisor.
- Worked both independently and within a team environment with focus and high attention to detail
- General museum procedures and collections management training.
- Hands-on training with the museum collections
- Created collection inventories and research of collections as assigned
- Assisted with cataloging, storage, care and retrieval of museum object collection.
- Assisted with an ongoing project to catalog the BHMVA African Collection to include photography, tagging, rehousing and storage procedures.
Shift Lead Manager
Roots Natural Kitchen
03.2022 - Current
- Managed daily cash intake by counting out registers and tabulating profits
- Helped employees accomplish tasks during peak periods
- Communicated with other shift managers to facilitate a continuum of customer service
- Upheld company standards and compliance requirements for operations
- Coached employees on interactions with customers to drive exceptional service.
- Maintained a safe work environment by enforcing company policies and procedures
- Conducted store orders for produce trucks
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
Store Team Member
Dick's Sporting Goods
11.2023 - Current
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Knowledge of Footwear and clothes fitting
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
Paid Summer Intern
Telos Corporation
05.2020 - 08.2020
- Receiving and processing incoming mail into company systems
- Supported Network Labeling activities for wireless networks developed for use by Air Force and other Department of Defense customers
- Provided support for the Cyber Operations and Defense Division by assisting in developing secure mobility offerings that feature cybersecurity and information assurance
- Supported the development of Wireless Local Area Network (LAN) solutions by building and testing bridge modules for the United States Army and other wireless customers.
Unarmed Security Guard
Quest Security Group LLC
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
Crew Member
McDonald's
05.2019 - 10.2019
- Assisted kitchen in food preparation
- Responsible for overseeing and taking food orders from customers at drive-thru service
- Responsible for operating the front cash register and customer transactions
- Oversaw cleanliness of the restaurant and completed other assigned tasks.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Bachelor of Arts - History And African American Studies Candidate
Virginia Commonwealth University
Richmond, VA12.2024
MBA - Public Administration Candidate
Virginia Commonwealth University
Richmond, VA12.2025
High School Diploma -
Liberty High School
Bealeton, VA05.2020
Skills
- Managing
- Cataloging
- Archiving
- Customer Service
- Reading and Teaching
- Employee Relationships
- Verbal and Written Communication
Affiliations
- Kappa Sigma Fraternity
- Developing Men of Color (DMC) at VCU
Certification
- Food Protection Manager Certification, ServSafe - April 7,2023 - April, 7, 2028
Timeline
Store Team Member
Dick's Sporting Goods
11.2023 - Current
Museum Staff Intern
Black History Museum and Cultural Center
09.2023 - Current
Shift Lead Manager
Roots Natural Kitchen
03.2022 - Current
Paid Summer Intern
Telos Corporation
05.2020 - 08.2020
Crew Member
McDonald's
05.2019 - 10.2019
Unarmed Security Guard
Quest Security Group LLC
Bachelor of Arts - History And African American Studies Candidate
Virginia Commonwealth University
MBA - Public Administration Candidate
Virginia Commonwealth University
High School Diploma -
Liberty High School
- Food Protection Manager Certification, ServSafe - April 7,2023 - April, 7, 2028
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