Jalen Lindsey
Ellisville,MS
Summary
Proven leader in business development and team leadership, I've significantly enhanced client relations and operational efficiency at Rent A Center. Specializing in negotiations and customer service, I've driven profitability and fostered a culture of continuous improvement, achieving remarkable results through strategic planning and innovative solutions.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Laurel Jones County Black History Museum and Arts
02.2022 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
General Manager of Operations
Rent A Center
08.2023 - 02.2024
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Chief Operations Manager
OSS Event Center
03.2021 - 07.2023
- Enhanced organizational efficiency through the development of targeted performance metrics and KPIs.
- Maximized profitability by identifying cost-saving opportunities and implementing strategic budget reductions.
- Built strong relationships with key stakeholders, promoting a culture of transparency and trust within the organization.
- Introduced innovative technologies to automate business processes, optimizing resource allocation and improving overall productivity levels.
Education
Bachelors In Business Administation - Human Resources Management
William Carey University
Hattiesburg, MSHigh School Diploma - College Preparatory
South Jones High School
Ellisville05.2015
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
Timeline
General Manager of Operations
Rent A Center
08.2023 - 02.2024
Business Development Manager
Laurel Jones County Black History Museum and Arts
02.2022 - Current
Chief Operations Manager
OSS Event Center
03.2021 - 07.2023
Bachelors In Business Administation - Human Resources Management
William Carey University
High School Diploma - College Preparatory
South Jones High School
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