Charlene Trapp
Columbia,SC
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
17
17
years of professional experience
Work History
Cook II
Palmetto Food Service
Columbia, SC
07.2014 - 06.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Cook II
Johnson Food Service
Columbia, SC
12.2009 - 06.2014
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Assistant Manager
McDonald's
Binghamton, NY
01.2005 - 02.2009
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
No Degree - Accounting
Genesee Community College
Buffalo, NYHigh School Diploma -
Julia Richman HS
Manhattan, NY06.1984
Skills
- Collaborative Relationships
- Menu Planning
- Sauce Preparation
- Ingredient Selection
- Sales Tracking
- Financial Statement Review
- Mathematical Calculation and Reasoning
- Management Training
- Records Organization and Management
- Time Management
- Shift Scheduling
Timeline
Cook II
Palmetto Food Service
07.2014 - 06.2022
Cook II
Johnson Food Service
12.2009 - 06.2014
Assistant Manager
McDonald's
01.2005 - 02.2009
No Degree - Accounting
Genesee Community College
High School Diploma -
Julia Richman HS