Hi, I’m
Jackson Voigt
San Diego,CA
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Pursuing new opportunities to further knowledge and skills.
Overview
3
years of professional experience
Work History
Night Heron Books And Coffeehouse
Customer service
10.2022 - 12.2023
Job overview
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Trained new employees on customer service, money handling and organizing strategies.
- Demonstrated dynamic customer service by responding to customer inquiries.
Ida Snead - State Farm Insurance
Call Center Representative
06.2022 - 08.2022
Job overview
- Called and marketed to potential customers, set up appointments for existing customers, put any data and information collected into the information database
- Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
The Local
Customer service
02.2021 - 08.2022
Job overview
- Maintained high level of customer service through friendly and polite demeanor.
- Alleviated customer service needs with policy-appropriate solutions.
- Assisted store manager in meeting standards for customer service and quality.
Education
Gillette CollegeGillette, WY
Undeclared Business Major
University of WyomingLaramie, WY
Bachelor's of Business Management and Marketing
01.2023
Skills
- Learns quickly
- Written Communication
- Multitasking Abilities
- Problem Solving
- Team Collaboration
- Complaint Handling
- Time Management
- Interpersonal Skills
Timeline
Customer service
Night Heron Books And Coffeehouse
10.2022 - 12.2023
Call Center Representative
Ida Snead - State Farm Insurance
06.2022 - 08.2022
Customer service
The Local
02.2021 - 08.2022
Gillette College
Undeclared Business Major
University of Wyoming
Bachelor's of Business Management and Marketing
Similar Profiles
Patrick MullinsPatrick Mullins
Owner at Mullins Books (Formerly Owl Eyes Books)Owner at Mullins Books (Formerly Owl Eyes Books)
ARJUN KUMARARJUN KUMAR
Maintenance supervisor (operation Handling) at EPIK NIGHT CLUB /STAGE DUBAI NIGHT CLUB/MOOD ROOF TOP RESTROREANTMaintenance supervisor (operation Handling) at EPIK NIGHT CLUB /STAGE DUBAI NIGHT CLUB/MOOD ROOF TOP RESTROREANT
Jacqueline MonzoJacqueline Monzo
Scare Actor and Character Actor at Creamy Acres - Night of Terror and Night of LightsScare Actor and Character Actor at Creamy Acres - Night of Terror and Night of Lights
Keely CabatuanKeely Cabatuan
Youth Development Leader and Art Teacher at Boys & Girls Club of San ClementeYouth Development Leader and Art Teacher at Boys & Girls Club of San Clemente
Erica ShepherdErica Shepherd
Healthcare Operations Coordinator at United States Navy, USNHealthcare Operations Coordinator at United States Navy, USN