Dynamic Admissions and Marketing Director with expertise in strategic planning, KPI development, and relationship building. Proven ability to enhance community engagement and drive occupancy growth through actionable strategies.
Overview
5
5
years of professional experience
Work History
Admissions and Marketing Director
Majestic Care
Avon, IN
08.2024 - Current
Increased occupancy by 20% over the span of 1 year.
Developed action plans with each department to ensure a positive first impression.
Implement new systems that improve the admissions response time and increase success rate.
Plan and participate in bi-weekly community engagement events. Avg. 18 residents per event.
Physically support in unit turns with painting, cleaning, moving furniture, etc.
Business Development Specialist
Bloomington Meadows Hospital
Bloomington, Indiana
08.2023 - 08.2024
Collaborated with 38 county representatives to oversee compliance with state and federal regulations.
Used existing KPIs like patient recovery time and satisfaction to leverage referral opportunities.
Developed the "readmission" KPI to promote recurring patients returning.
Conducted outreach to local businesses to promote community health events.
Bloomington Country Club
Server
Bloomington, Indiana
08.2021 - 08.2023
Led a diverse team in setup for weekly 200+ person events, ensuring smooth operations.
Resolved club member issues promptly with knowledgeable, friendly service, enhancing overall satisfaction.
Education
Bachelor of Science - Recreational Therapy
Indiana University
IN
05-2023
Skills
KPI development
Data analysis
Regulatory compliance
Strategic planning
Team leadership
Relationship building
Accomplishments
Honor Roll (3.92 GPA) Freshman - Senior Year
Captain of the IU Lacrosse Team Junior - Senior Year
Director - Digital Marketing, Marketing Customer Experience (Freelance) at Invitation HomesDirector - Digital Marketing, Marketing Customer Experience (Freelance) at Invitation Homes