Jackson Wheatley
Murfreesboro,TN
Summary
Dynamic and dedicated food service professional with exceptional customer service skills honed at Stars And Strikes Family Entertainment Center. Proven ability to multitask and engage guests effectively while preparing beverages. Strong work ethic and remarkable people skills contribute to enhanced customer satisfaction and streamlined operations. Committed to delivering memorable experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Stars And Strikes Family Entertainment Center
Smyrna, TN
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and prepared alcoholic beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Warehouse Worker
Amazon
Mount Juliet, TN
09.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Food Delivery Driver
DoorDash
Smyrna, TN
03.2023 - 09.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Shift Lead
Dunkin Donuts & Baskin Robbins
Smyrna, TN
02.2022 - 03.2023
- Completed store closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Directed sales and inventory processes for Baskin ice cream.
Education
High School Diploma -
Stewarts Creek High School
Smyrna, TN05.2023
Skills
- Exceptional customer service
- Strong work ethic
- Beverage preparation
- Work well under stress
- Multi-tasking
- Cash handling
- Guest engagement
- Memory retention
- Suggestive selling
Timeline
Warehouse Worker
Amazon
09.2024 - Current
Server/Bartender
Stars And Strikes Family Entertainment Center
10.2023 - Current
Food Delivery Driver
DoorDash
03.2023 - 09.2023
Shift Lead
Dunkin Donuts & Baskin Robbins
02.2022 - 03.2023
High School Diploma -
Stewarts Creek High School