Dynamic and adaptable with experience at CSU Fullerton, specializing in mail processing, package handling, and front-desk operations. Skilled in maintaining accuracy and confidentiality while working in fast-paced environments. Ability to optimize office operations, ensure efficient mail distribution, and provide outstanding customer service. Adept at following postal regulations, handling high-volume workloads, and fostering collaborative work environments.
Work History
Student Assistant
CSU Fullerton Parking and Transportation
07.2022 - 12.2024
Assisted office visitors by answering inquiries, providing directions, and facilitating smooth office operations.
Managed and organized the mailroom, ensuring accurate sorting and efficient distribution of mail and packages.
Labeled, weighed, and processed outgoing mail in compliance with postal regulations.
Maintained high standards of accuracy and confidentiality while handling sensitive mail items.
Verified postage and addresses to prevent delivery errors.
Operated mail processing machines to sort and package incoming and outgoing mail.
Monitored and maintained sorting equipment, troubleshooting minor operational issues.
Performed preventive maintenance on sorting machines, including clearing jams and ensuring smooth functionality.
Completed administrative paperwork, reviewed documents for discrepancies, and ensured timely resolutions.
Worked efficiently under tight deadlines in a fast-paced environment while following safety protocols.
Delivered professional customer service, fostering a positive and collaborative work environment.
Garden Associate
Green Thumb Nursery
03.2021 - 03.2022
Sought out customers to help and offered immediate assistance with locating items and making selections.
Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
Restocked shelves with new plants each day and rotated stock for optimal appearance.
Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
General Store Associate
Hume Lake Christian Camps Inc
Hume, CA
07.2019 - 08.2019
Assisted customers with purchases, provided excellent customer service, and efficiently resolved inquiries.
Operated cash registers, processed payments, and maintained accurate transaction records.
Stocked shelves, managed inventory rotation, and ensured proper product placement.
Conducted inventory checks, restocked merchandise, and performed quality control on incoming shipments.
Maintained store cleanliness, complied with safety regulations, and ensured a well-organized workspace.
Worked collaboratively in a team-driven environment to support daily store operations.
Processed returns, exchanges, and special orders while adhering to company policies.
Followed standardized procedures for cash handling, loss prevention, and security compliance.
Store Associate
Smart And Final
Mission Viejo, CA
06.2017 - 07.2018
Provided exceptional customer service by assisting with purchases, answering inquiries, and resolving concerns efficiently.
Managed product stocking, conducted inventory checks, and rotated perishable goods to maintain freshness and availability.
Ensured store cleanliness and compliance with safety and sanitation regulations to maintain a safe shopping environment.
Worked in a fast-paced retail setting, efficiently handling high customer volumes while maintaining accuracy and service quality.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
References
Anna Gomez Former Supervisor, CSU Fullerton
Phone: (657) 278-3082
Marisela Delgadillo Former Supervisor, CSU Fullerton
Phone: (657) 278-3082
Gabriela Soto De Acosta Former Supervisor, CSU Fullerton
Phone: (657) 278-3082
Education
High School Diploma -
Crean Lutheran High School
Irvine, CA
06-2019
Bachelor of Science - Theoretical Mathematics
CSU Fullerton
Fullerton
01.2020 - 12.2024
Skills
Mail sorting and package handling
Postage verification and processing
Operating mail processing machines
Compliance with postal regulations
Address validation and accuracy checking
Providing front-desk assistance
Handling confidential mail and information
Document management and record-keeping
Completing forms and resolving discrepancies
Data entry and tracking mail distribution
Operating sorting machines and mail meters
Identifying and resolving equipment issues
Ensuring workplace safety and protocol adherence
Maintaining organization in high-volume environments
Timeline
Student Assistant
CSU Fullerton Parking and Transportation
07.2022 - 12.2024
Garden Associate
Green Thumb Nursery
03.2021 - 03.2022
Bachelor of Science - Theoretical Mathematics
CSU Fullerton
01.2020 - 12.2024
General Store Associate
Hume Lake Christian Camps Inc
07.2019 - 08.2019
Store Associate
Smart And Final
06.2017 - 07.2018
High School Diploma -
Crean Lutheran High School
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