Summary
Work History
Overview
References
Education
Skills
Timeline
Generic

Jackson Willoughby

Fredericksburg

Summary

Dynamic and adaptable with experience at CSU Fullerton, specializing in mail processing, package handling, and front-desk operations. Skilled in maintaining accuracy and confidentiality while working in fast-paced environments. Ability to optimize office operations, ensure efficient mail distribution, and provide outstanding customer service. Adept at following postal regulations, handling high-volume workloads, and fostering collaborative work environments.

Work History

Student Assistant

CSU Fullerton Parking and Transportation
07.2022 - 12.2024
  • Assisted office visitors by answering inquiries, providing directions, and facilitating smooth office operations.
  • Managed and organized the mailroom, ensuring accurate sorting and efficient distribution of mail and packages.
  • Labeled, weighed, and processed outgoing mail in compliance with postal regulations.
  • Maintained high standards of accuracy and confidentiality while handling sensitive mail items.
  • Verified postage and addresses to prevent delivery errors.
  • Operated mail processing machines to sort and package incoming and outgoing mail.
  • Monitored and maintained sorting equipment, troubleshooting minor operational issues.
  • Performed preventive maintenance on sorting machines, including clearing jams and ensuring smooth functionality.
  • Completed administrative paperwork, reviewed documents for discrepancies, and ensured timely resolutions.
  • Worked efficiently under tight deadlines in a fast-paced environment while following safety protocols.
  • Delivered professional customer service, fostering a positive and collaborative work environment.

Garden Associate

Green Thumb Nursery
03.2021 - 03.2022
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.

General Store Associate

Hume Lake Christian Camps Inc
Hume, CA
07.2019 - 08.2019
  • Assisted customers with purchases, provided excellent customer service, and efficiently resolved inquiries.
  • Operated cash registers, processed payments, and maintained accurate transaction records.
    Stocked shelves, managed inventory rotation, and ensured proper product placement.
  • Conducted inventory checks, restocked merchandise, and performed quality control on incoming shipments.
    Maintained store cleanliness, complied with safety regulations, and ensured a well-organized workspace.
  • Worked collaboratively in a team-driven environment to support daily store operations.
  • Processed returns, exchanges, and special orders while adhering to company policies.
  • Followed standardized procedures for cash handling, loss prevention, and security compliance.

Store Associate

Smart And Final
Mission Viejo, CA
06.2017 - 07.2018
  • Provided exceptional customer service by assisting with purchases, answering inquiries, and resolving concerns efficiently.
  • Managed product stocking, conducted inventory checks, and rotated perishable goods to maintain freshness and availability.
  • Ensured store cleanliness and compliance with safety and sanitation regulations to maintain a safe shopping environment.
  • Worked in a fast-paced retail setting, efficiently handling high customer volumes while maintaining accuracy and service quality.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

References

Anna Gomez  Former Supervisor, CSU Fullerton  

Phone: (657) 278-3082

Marisela Delgadillo  Former Supervisor, CSU Fullerton  

Phone: (657) 278-3082  

Gabriela Soto De Acosta  Former Supervisor, CSU Fullerton

Phone: (657) 278-3082  

Education

High School Diploma -

Crean Lutheran High School
Irvine, CA
06-2019

Bachelor of Science - Theoretical Mathematics

CSU Fullerton
Fullerton
01.2020 - 12.2024

Skills

  • Mail sorting and package handling
  • Postage verification and processing
  • Operating mail processing machines
  • Compliance with postal regulations
  • Address validation and accuracy checking
  • Providing front-desk assistance
  • Handling confidential mail and information
  • Document management and record-keeping
  • Completing forms and resolving discrepancies
  • Data entry and tracking mail distribution
  • Operating sorting machines and mail meters
  • Identifying and resolving equipment issues
  • Ensuring workplace safety and protocol adherence
  • Maintaining organization in high-volume environments

Timeline

Student Assistant

CSU Fullerton Parking and Transportation
07.2022 - 12.2024

Garden Associate

Green Thumb Nursery
03.2021 - 03.2022

Bachelor of Science - Theoretical Mathematics

CSU Fullerton
01.2020 - 12.2024

General Store Associate

Hume Lake Christian Camps Inc
07.2019 - 08.2019

Store Associate

Smart And Final
06.2017 - 07.2018

High School Diploma -

Crean Lutheran High School
Jackson Willoughby