Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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JACKSON WOOLUMS

Indianapolis,IN

Summary

Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Branch Claim Representative

Auto-Owners Insurance
Indianapolis, IN
09.2020 - Current
  • Organize and prioritize all tasks to handle claim assignments in a timely, efficient manner
  • Identify and assess auto damage to promptly inform clients of necessary repairs
  • Handle auto physical damage claims, total loss, bodily injury, and medpay with proper medicare reporting on a day to day basis.
  • Interviewed policyholders to verify information and obtain additional details.

Customer Service Representative

Tractor Supply Company
New Castle, IN
05.2019 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.
  • Performed POS transactions including checks, cash, and credit purchases or refunds.

Education

Bachelor of Science - Business Administration

Ball State University
Muncie
09.2016 - 05.2020

Skills

Policy understanding

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Additional Information

Economics Club member 2018 -2020

Timeline

Branch Claim Representative

Auto-Owners Insurance
09.2020 - Current

Customer Service Representative

Tractor Supply Company
05.2019 - 03.2020

Bachelor of Science - Business Administration

Ball State University
09.2016 - 05.2020

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JACKSON WOOLUMS