Jackson Word
Milwaukie Spine And Sport
Oregon City,USA
1
Certification
8
years of professional experience
Massage Therapist with over 7 years of experience focused on individualized client-centered care. My goal for every session is to achieve the client's pain management and wellness goals with treatment to fit their current needs. No two sessions will be exactly the same. Every client should feel heard, respected, and safe throughout the entire treatment process. I am a strong team player focused on authentic and friendly collaborative relationships with my coworkers, to which I provide a voice of reason, integrity, humor, and humility.
Work History
Lead Massage Therapist
7 Months- Coordinate with team to maintain treatment standards and support team cohesion.
- Handle daily operations, client relations, and conflict mediation.
- Foster a supportive and service-oriented team culture through servant leadership.
Licensed Massage Therapist
4 Years 10 Months- 2023 Voted Best Local Chiropractic and Massage Clinic by Milwaukie Review
- Build an encouraging and authentic therapeutic relationship with clients as part of the treatment process. Focus on client empowerment, stress management for chronic pain, and trauma-informed care.
- Collaborate and assist Chiropractors in implementing treatment plans for injury rehabilitation and prevention.
- SOAP Notes for Medical Insurance Billing
Temporary Patient Account Manager
4 Months- Reception duties such as scheduling, verifying insurance benefits, collecting payment, and customer service.
- Manage the Insurance Billing cycle: SOAP Note - HCFA -Clearinghouse - EOB - Accounts Receivable
- Maintain a clean, professional, and friendly lobby environment.
Licensed Massage Therapist
2 Years- Offer a series of spa-services such as Swedish Massage, Hot Stone Massage, and various supplemental packages.
- Provide high quality customer service, and ethically balance sales for upgraded spa packages versus customer goals.
Licensed Massage Therapist
9 Months- Massage Therapy internship and first job in the field.
- Learn spa guidelines and protocols, customer service skills, verbal intake skills.
Education
Bachelor of Science - Psychology
- Honor Roll: SPR '23, FA '23, WI '25, SPR '24, SU '24, FA '24, WI '25, SPR '25.
- Relevant Upper Division Coursework: Biomedical Ethics, Psychology of Trauma, Industrial & Organizational Psychology
- GPA: 3.6
Associate of Science - Health Science/Massage Therapy
Includes 750 hour Massage Therapy Program with internship.
Skills
Massage Therapy: Swedish
Deep Tissue
Myofascial
Sports/Stretch
Prenatal.
Professional Ethics
Interpersonal Communication
EHR
SOAP Notes
Medical Billing
Certification
- Massage Therapy License - State of Oregon OBMT # 24980, Issued January 2019
- National Provider Identification - CMS NPI # 1043973746, Issued October 2021
- Credentialed with Heraya (Kaiser), Providence, Regence/BCBS, MODA, ASH, and others.
STATISTICS
- April 2023 to April 2025
- Average # of Visits per Client: 4.3
- Average of 1050 Sessions per Year
- Average Utilization Rate of 94%
- 150+ Five Star Reviews
Timeline
Lead Massage Therapist
Milwaukie Spine and Sport
2026.01 - CurrentRead More
Temporary Patient Account Manager
Milwaukie Spine And Sport
2022.04 - 2022.08Read More
Licensed Massage Therapist
Milwaukie Spine And Sport
2021.10 - CurrentRead More
Licensed Massage Therapist
Hand and Stone Massage and Facial
2019.10 - 2021.10Read More
Licensed Massage Therapist
Massage Envy Spa
2019.01 - 2019.10Read More
Oregon State University
Bachelor of Science from Psychology
Read More
Carrington College
Associate of Science from Health Science/Massage Therapy
Read More