Kiara Taylor
Harvey,IL
Summary
Adept at elevating client wellness, I leveraged advanced massage techniques and exceptional teamwork at Spa In Your Space - Mobile Spa to significantly enhance treatment outcomes. My expertise in deep tissue expertise and reflective listening has fostered professional growth and high client satisfaction, establishing me as a trusted leader in therapeutic massage.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Massage Therapist
Spa In Your Space - Mobile Spa
03.2022 - Current
- Mentored new massage therapists, fostering professional growth and development within the team.
- Built rapport with clients through attentive listening skills, earning trust as their go-to therapist for ongoing care.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Educated clients on benefits of massage and recommended home care techniques.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Increased client satisfaction by providing customized massage treatments based on individual needs and preferences.
- Reduced workplace stress levels of corporate clients by offering on-site chair massage sessions during company events or meetings.
- Developed new treatment protocols to address specific client concerns, leading to improved outcomes and higher satisfaction rates.
- Promoted health and wellness by educating clients on self-care techniques and the benefits of regular massage therapy sessions.
Lead Licensed Massage Therapist
Kii Healing Ascendtials
02.2021 - Current
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Demonstrated commitment towards ongoing professional development by pursuing advanced certifications in specialized modalities.
- Consistently received positive feedback from clients regarding treatment effectiveness, leading to repeat bookings and long-term relationships.
- Developed a loyal clientele base by establishing strong rapport with clients and consistently delivering high-quality services.
- Provided exceptional pain relief for clients suffering from chronic conditions or post-injury discomfort through targeted therapeutic techniques.
- Ensured a clean, safe, and comfortable environment for clients through regular facility maintenance and adherence to sanitation standards.
- Enhanced client satisfaction by providing tailored massage therapy treatments based on individual needs and preferences.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Administered Swedish, deep tissue and sports massage techniques.
- Educated clients on benefits of massage and recommended home care techniques.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Assessed clients to determine appropriate massage techniques to apply.
- Developed customized massage programs to meet unique requirements.
- Analyzed postural assessments and range of motion.
- Performed aroma therapies and specialized relaxation techniques.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Researched new massage techniques and treatments.
Massage Therapist
Self-Care Spa & Lounge
01.2021 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
- Maintained meticulous hygiene and safety standards in treatment area, ensuring safe and inviting space for clients.
- Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
- Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
- Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
- Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
- Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
Education
Associate of Arts - Massage Therapy
City Colleges of Chicago-Malcolm X College
Chicago, IL05.2018
Skills
- Stress Relief Massage
- Team Leadership
- Trigger Point Massage
- Professionalism and Ethics
- Reflexology Techniques
- Myofascial release techniques
- Sports Massage
- Body Treatments
- Prenatal Massage
- Customer Needs Assessment
- Treatment Planning
- Wellness Programs
- Swedish massage proficiency
- Deep tissue expertise
- Aromatherapy Integration
- Advanced massage techniques
- Self-Motivated Attitude
- Social skills
- Hot Stone Massage
- Aroma Therapy
- Reflective listening
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Problem-Solving
- Multitasking Abilities
- Effective Communications
Certification
- LMT - Licensed Massage Therapist
Timeline
Lead Massage Therapist
Spa In Your Space - Mobile Spa
03.2022 - Current
Lead Licensed Massage Therapist
Kii Healing Ascendtials
02.2021 - Current
Massage Therapist
Self-Care Spa & Lounge
01.2021 - Current
Associate of Arts - Massage Therapy
City Colleges of Chicago-Malcolm X College
- LMT - Licensed Massage Therapist
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